New Business and Retention officer

5 days ago

City of Joondalup, Australia RAC WA Full time $60,000 - $90,000 per year

RAC Roadside Services is a leading provider of automotive breakdown and recovery services, committed to delivering exceptional customers experiences. With a strong focus on innovation, efficiency, and customers satisfaction, we are constantly seeking talented professionals to join our dynamic team.

Are you a motivated sales professional ready to take your career to the next level? We're looking for someone who thrives in a fast-paced, client-focused environment and is passionate about building strong business relationships.

This is not your typical desk job – you'll be out in the field, actively hunting for new business opportunities, meeting clients face-to-face, and driving growth across our network. If you're energized by autonomy, variety, and the thrill of closing deals, this role is for you.

What you'll be doing:

  • Identifying and pursuing new B2B sales opportunities to grow our motoring portfolio by promoting RAC's products to new and existing customers.

  • Responding to customers enquiries (inbound & outbound) relating to motoring products and services across various channels (phone, email, online, in person).

  • Conducting sales visits to engage with potential customers and build lasting relationships.

  • Managing the full sales cycle from prospecting to closing.

  • Collaborating with internal teams to deliver tailored solutions that meet client needs.

  • Representing our brand with professionalism and enthusiasm in every interaction.

  • Maintaining accurate records and supporting documentation in accordance with compliance standard

What you'll bring:

  • Previous experience in a sales, customer service environment (motoring, transport & logistics preferred).

  • A proactive, self-driven attitude with a passion for sales.

  • A strong customer-first mindset and the ability to build rapport quickly.

  • Proven ability to meet KPIs and work in a results-driven environment.

  • Strong communication and negotiation skills.

  • Ability to work independently while staying connected with the broader team.

  • Previous B2B sales experience is highly desired – we value your understanding of business dynamics and client engagement.

  • Willingness to be off site conducting sales activities.

What we offer:

  • Permanent full-time position with competitive salary + benefits.

  • A company vehicle is provided, with performance-based bonuses available.

  • Supportive team culture and career progression pathways.

  • Opportunities to work for a purpose-led organisation with over 1.2 million members.

  • Discounts on RAC products and services including insurance, travel, roadside assistance and more.

  • Convenient Joondalup location with great amenities.

  • Free roadside assistance

This is your chance to build a rewarding career in motoring with an organisation that truly makes a difference to its customers and the WA community. Apply now as RAC reserves the right to close this vacancy without notice.

Supporting Diversity & Inclusion

RAC is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application or contact for assistance through the recruitment process.

#LI-LJ1

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