IT Level 2 Support

2 weeks ago

Newcastle Maitland Hunter, Australia TRS - Public Sector Full time $176,800 - $219,200 per year

IT Level 2 Support

  • Located in Newcastle, On site support and some short travel
  • $34 - $42 an hour
  • 12 month contract with potential extensions

Key accountabilities

  • Provide day-to-day IT support to end users across two sites
  • Assist the existing support technician in managing service desk requests and escalating issues as needed
  • Troubleshoot and resolve hardware, software, and network issues in a timely and professional manner
  • Maintain accurate documentation of IT systems, incidents, and resolutions
  • Support the setup, configuration, and maintenance of desktops, laptops, printers, and other office equipment
  • Participate in ongoing training and development under the guidance of the existing support technician

Essential Requirements:

  • Ability to travel between Heatherbrae and Bennett's Green as needed
  • Willingness to learn and grow into a larger support role over time
  • Preference given to candidates based in or near Newcastle due to commuting concerns

If this position sounds like you then Apply Now with your word format resume.

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