Contract Management Specialist

• Employment Type: Full Time – Permanent

• Hybrid work arrangements

• Attractive compensation package and employee benefits

• Generous salary packaging benefits

• Additional Leave and Work Life Balance days

About us

At Eastern Melbourne PHN, we work to improve the health of our communities by driving equitable access, enabling integration and collaboration, and using insights to demonstrate value and impact. Our organisation is committed to innovation and future-focused solutions that support primary care and improve outcomes for those we serve.

We're looking for a Contract Management Specialist to provide specialist contract management advice to the commissioning and program management teams across EMPHN.

About the role

The Contract Management Specialist is responsible for end-to-end management of a portfolio of service contracts to ensure contractual obligations are met, risks are controlled, value is realised, and stakeholders receive timely advice and support. The Contract Management Specialist collaborates with procurement team, legal, finance, program managers, and suppliers to provide robust contract administration, monitoring, and continuous improvement of contract processes.

About You

You bring a blend of contract life-cycle expertise and stakeholder management skills as well as a track record of building and maintaining relationships with external providers.

To be successful in this role, you will have:

• Tertiary Qualifications in Commerce, Procurement, Business or a related discipline

• Experience in contract management across a multidisciplinary organisation, preferably in the health sector

• Demonstrable negotiation and influencing skills to navigate the commercial landscape and drive value

• Performance analysis capabilities to monitor contract KPI delivery and identify improvement opportunities

• An understanding and commitment to ISO 9001 and ISO 27001 Quality Management System requirements

• Strong experience drafting contract notices, extensions, variations and other documentation.

• The ability to be curious, proactive and flexible in approach to your work with a continuous improvement mindset

Key Responsibilities

• Collaborate with the Program, Finance and Risk teams to set agreed cyclical contract management requirements and ensure that contract onboarding is managed effectively in line with EMPHN's value for money framework.
• Support programs through effective risk management by leading and supporting meetings with service providers with a view to improve target setting, KPI reporting, financial outcomes, compliance, and insurance controls.
• Provide contract related data into the relevant portfolio planning processes, support the Program team(s) by translating deed objectives into service provider KPIs and identify innovative solutions to complex contract requirements.
• Oversee contract management system data accuracy and inputs as well as linking service provider contracts to funding deeds and portfolio budget management while leading data collection for program-level reporting.
• Enable business improvement and innovation through identifying opportunities for innovation and continuous improvement while contributing to and ensuring team compliance with risk mitigation strategies in line with policies and procedures.
• Drive effective relationships with internal and external stakeholders and provide timely and innovative guidance towards the delivery of EMPHN's commercial objectives.
• Role model EMPHN's values and behaviours and champion EMPHN's culture while simultaneously being a member of a high-performing team.

Why Join EMPHN?

• Be part of a mission-driven organisation improving health outcomes in your community

• Lead the way in modernising executive support through digital innovation

• Enjoy a collaborative and inclusive culture that values flexibility and continuous learning

• Access salary packaging, professional development, and a supportive workplace

Apply Now

If you're an experienced contract management specialist with strong influencing skills and a proactive approach, we'd love to hear from you.

Please click "Apply Now" and submit your resume and a cover letter outlining your experience and suitability for one of these roles.

Applications Close

Applications close on 14th November 2025

For more information, contact us via email at

Diversity Statement

Eastern Melbourne PHN values diversity. We know that to bring your best self, you must bring your whole self. Our inclusive environment is fundamental – better outcomes for our community are delivered by a workforce that reflects our diverse community.

We especially welcome applications from Aboriginal and Torres Strait Islander People, those from culturally and linguistically diverse backgrounds, LGBTQIA+, and people with lived experience of engaging with the health sector.

Join EMPHN and make a difference in shaping safer and more effective healthcare systems