Technical Business Analyst

Information Technology

Melbourne

Contract or Temp

Icon Group

Key Points

• Employment: 12-month maximum term contract, full-time.
• Location: Remote or hybrid work on offer. Ideally located in Brisbane or Melbourne.
• Experience: Minimum 4-years' experience in relevant Business Analyst roles.

At Icon, You Can

We're looking for an experienced Technical Business Analyst to join our Pharmacy & Compounding division on a 12-month maximum term contract.

This is a unique opportunity to contribute to major technology uplift projects, including the migration from AX2012 to Microsoft Dynamics 365 Finance & Operations, and the integration of dispensing and inventory systems. You'll collaborate business stakeholders, developers, and integration specialists to ensure smooth delivery of system integrations.

At Icon, we're growing, and what we do matters to more people every day. Every role here holds a strong contribution to the care provided. When you choose a career with Icon, you help change lives for the better.

Visit to read the stories of our incredible people.

About the Role

As a Technical Business Analyst, you'll be a key contributor to Icon's Pharmacy Uplift programme, supporting both finance and dispensing/inventory projects. You'll gather and document integration requirements, support development and testing, and ensure technical solutions align with business needs.

Key Responsibilities

• Work with business and technical stakeholders to elicit, analyse, and document integration and configuration requirements.
• Develop functional and technical specifications for integration development.
• Document system configurations and integration points
• Validate data flows between various systems/platforms
• Provide clear requirements and documentation for the integration specialists to commence development.
• Collaborate with stakeholders to ensure timely delivery of project milestones
• Support onboarding of technical consultants with clear documentation

About You

You're an experienced Technical Business Analyst with a strong understanding of ERP systems and healthcare/pharmacy integrations. You bring strong communication skills, a proactive approach, and the ability to bridge the gap between technical teams and business stakeholders.

Essential Requirements

• Full Australian working rights, valid for at least 12-months from date of employment.
• Minimum 4-years' experience as a Business Analysis, including involvement in large-scale ERP or pharmacy/healthcare integration projects.
• Experience with InterSystems IRIS, AX2012, and D365 Finance & Operations.
• Bachelor or Master's degree in IT or Computer Science or related field/experience.

Desirable Skills & Experience

• Familiarity with HL7 messaging, API/file-based integrations.
• Prior experience integrating dispensing/inventory solutions with financial platforms (AX/D365).
• Background in pharmacy, healthcare or retail industries.

Amazing Benefits You'll Enjoy

• Access to Novated Lease Options: Pay for your car, rego, insurance, fuel, and servicing with pre-tax earnings – potentially saving you thousands
• Rewards Portal: Discounts and cash-back on experiences, travel, dining & shopping.
• Fitness Passport Program: Gain unlimited access and great value across an extensive choice of fitness facilities.
• Employee Assistance Program: Access confidential external counselling and support services. Talk about work, money, family and everything in between with extensively trained professionals.
• Development Pathways: We love hearing how we can help you thrive in your career Set individual goals with leaders across the business and we'll help you grow with us.
• Online Courses: Free access to an abundance of online courses in both clinical and non-clinical categories.
• Paid Parental Leave and Purchasable Annual Leave: Supporting you both personally and professionally

About Us

Icon Group is a leading integrated cancer care provider with a global reach across Australia, New Zealand, ASEAN, Mainland China and the United Kingdom.

Icon is built on a strong but simple mission - to deliver the best care possible to as many people as possible, as close to home as possible. The group brings together all aspects of quality cancer care including medical oncology, haematology, radiation oncology, research, theranostics, pharmacy and compounding to deliver a truly integrated, end-to-end seamless service for cancer patients. With more than 3,500 team members, a network of 350 plus doctors, over 55 cancer centres, six compounding facilities and operational support of 70 plus pharmacies, Icon is delivering world-leading care and helping address the global cancer burden.

For more information visit and follow Icon Group on LinkedIn at

To Apply

Please attach a resume and cover letter showing us why you'd love to join us, and what makes you a great fit for the role.

Pre-Employment Health Requirement

Icon is committed to managing the risk of transmission of specified vaccine preventable diseases (VPDs). Certain roles may require the successful candidate to show evidence that they have been vaccinated against or are not susceptible to specified VPDs.