Account Officer

1 week ago

Burwood, Australia SUNBEAM INTERNATIONAL COLLEGE Full time $60,000 - $80,000 per year

Accounts Officer – Full Time (On Campus)

Sunbeam International College

Burwood, NSW 2134

Full time - Start ASAP

About Sunbeam International College

Sunbeam International College (Sunbeam) is an Australian Registered Training Organisation (RTO ID: operating under the National Vocational Education and Training (VET) Quality Framework located in the heart of Adelaide city in South Australia. This is a regulated framework which is administered by the Australian Skills Quality Authority (ASQA) and Commonwealth Register of Institutions and Courses for Overseas Students (CRICOS Code: 03951F). Sunbeam is an approved organisation to offer services to international student. SUNBEAM is regulated by ASQA under the Education Services for Overseas Students (ESOS) Act 2000 and the National Code of Practice for Education and Training to Overseas Students 2018 (National Code 2018).

Role Objective

The Accounts Officer is responsible for overseeing all aspects of student financial accounts, ensuring accurate management and a seamless, positive student experience.

Key Responsibilities:

  • Manage student accounts in line with Sunbeam's fee collection schedule, including monitoring payments, issuing reminders, and following up to ensure timely collection.
  • Act as the primary contact for student account queries, providing professional, timely support and resolving issues efficiently.
  • Collaborate with Marketing, Admissions, and Student Services to ensure smooth financial processes across the student lifecycle.
  • Maintain accurate, consistent, and up-to-date records within the student management system and accounting platform, ensuring data integrity.
  • Handle all financial information with strict confidentiality and in compliance with privacy regulations.
  • Track, analyze, and report on key metrics related to student accounts, identifying trends and recommending process improvements.
  • Complete assigned tasks and projects within agreed timeframes, as directed by the manager or delegate.

Experience

  • Minimum 2 years' experience in accounts receivable, billing, or a finance-related role.
  • Proficiency with accounting software and student management systems.
  • Experience providing customer or student support in a service-focused environment.

Skills and Knowledge

  • Strong accuracy and attention to detail in financial data entry and reconciliation.
  • Solid knowledge of financial systems and platforms (Xero preferred).
  • Proficiency in Microsoft Office, particularly Excel.
  • Ability to manage competing priorities and meet deadlines effectively.

Personal Attributes

  • Strong communication, interpersonal, and problem-solving skills. P
  • Professional, respectful, and student-focused approach.
  • Demonstrated integrity, confidentiality, and commitment to ethical financial practices.

Qualifications

  • Certificate or Diploma in Accounting, Finance, Business Administration, or related field (desirable).
  • Equivalent relevant experience and/or training will also be considered.

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