Quality Care Co-Ordinator

4 days ago

Preston, Victoria, Australia CW Retail Services Pty Ltd Full time $60,000 - $90,000 per year
About Us

Chemist Warehouse is Australia's largest pharmacy retailer with over 17,000 team members and more than 600 stores nationwide. Following our merger with Sigma Healthcare, we're now a Top 50 ASX-listed company with expanding operations across New Zealand, Ireland, and China.

Together, we're transforming healthcare and retail with industry-leading distribution, technology, and people practices — and we want you to be part of this journey.

About the Role

We're looking for a Quality Care Coordinator to join our team In this role, you'll support CW Retail pharmacies with achieving and maintaining their Quality Care Pharmacy Program (QCPP) accreditation, in turn helping our pharmacies deliver the highest standards of care.

You'll play a key role in maintaining compliance with QCPP standards, and driving continuous quality improvement initiatives across the CW Retail Network. From coordinating the development and review of policies and procedures to providing guidance to pharmacies, you'll ensure our teams are well-equipped to achieve and maintain accreditation.

Role Responsibilities

  • Lead the development, implementation, and maintenance of a business-wide quality system that meets the Australian Community Pharmacy Standard (AS 85000:2024) and QCPP requirements.

  • Coordinate and support QCPP accreditation processes across all CW Retail pharmacies, ensuring each site achieves and maintains compliance.

  • Partner with management to prepare pharmacies for accreditation, monitor progress, and manage any required remedial actions.

  • Drive continuous improvement by analysing assessment outcomes, developing action plans, and leading the implementation of improvement initiatives.

  • Develop and maintain quality documentation, including policies, procedures, and guidelines, in collaboration with Subject Matter Experts (SMEs) to ensure consistency and compliance.

  • Provide practical advice, training, and communication to pharmacy teams to strengthen understanding of accreditation standards and promote a culture of quality, safety, and compliance.

About You

  • You have experience in Community Pharmacy and a genuine passion for delivering quality patient care.

  • You have a strong understanding of accreditation standards and pharmacy compliance requirements.

  • You're known for your keen eye for detail and commitment to excellence in everything you do.

  • You're highly organised, able to juggle multiple priorities while keeping projects on track.

  • You have strong analytical and problem-solving skills, with the ability to turn insights into action.

  • You're confident using technology, with excellent IT and Microsoft Office skills.

  • You're a clear and confident communicator, able to collaborate effectively with a wide range of stakeholders.

  • Experience with QCPP accreditation or auditing and compliance will be highly regarded, but not essential — we'll support you to learn and grow in the role.

Benefits
  • Career growth and development opportunities in a supportive and collaborative working environment
  • Access to discounts across all our affiliated brands, as well as other retail partnerships
  • Free annual flu vaccinations
  • Access to EAP

  • Business Support Tender and Bid Coordinator

    13 hours ago

    Preston, Victoria, Australia Woods & Co Full time $90,000 - $120,000 per year

    Woods & Co have partnered with one of Australia's largest facilities management companies. We're seeking a Tender & Bid Coordinator to join the Business Support Team, playing a key role in preparing high-quality proposals and supporting operational processes. With over 200 cleaners and large contracts with elite sporting clubs, universities and hospitals,...

  • Aged Care In-Home Personal Care Support Worker

    2 days ago

    Preston, Victoria, Australia Maree Care Full time $208,000 per year

    About UsMaree Care is an in-home aged care provider offering compassionate and inclusive care to our Members across VIC. Our team is dedicated to making a real difference in the lives of those we support. We also embrace innovative technology to ensure the care we provide is efficient, seamless, and of the highest quality.As we continue to grow, we're...

  • Administration Assistant

    4 days ago

    Preston, Victoria, Australia Woods & Co Full time $65,000 - $70,000 per year

    Woods & Co Recruitment have partnered with one of Australia's largest facilities management companies. We are seeking a Business Support Specialist to support the Business Support Team Leader, acting as the central link between internal departments and client-facing staff. With over 200+ cleaners and large contracts with National Portfolio with elite...

  • PR & Charity Partnerships Coordinator

    4 days ago

    Preston, Victoria, Australia BAMBI MINI CO. Full time $60,000 - $80,000 per year

    About us:Bambi Mini personifies a key offering within the baby wear industry, where quality, organic and environmentally conscious production is available at an affordable price point.This is an exciting newpart timeopportunity for a passionate individual to join our growing team.Reporting to the Creative Director, Operations Manager and Marketing Manager...

  • Practitioner - Home Based Care - Hybrid

    2 days ago

    Preston, Victoria, Australia Berry Street Full time $80,000 - $120,000 per year

    Work options: HybridThis role requires a minimum of 2 days in the Preston officeWork for a NFP organisation that celebrates all cultures and diversityRegular reflective supervisionA culture that values and supports professional developmentFor over 240 years combined, Berry Street and Yooralla have been at the forefront of supporting Australians with a...

  • NDIS Service Supervisor

    2 weeks ago

    Preston, Victoria, Australia Resilient Life Care Full time $60,000 - $90,000 per year

    Resilient Life Care is a family run NDIS provider committed to delivering high-quality, person-centred supports to individuals living with disability. We are currently seeking a motivated and experienced NDIS Service Supervisor to join our team in Preston, VIC.This pivotal role involves overseeing day-to-day operations, managing teams of support workers, and...

  • Associate Dispenser I I C I Vic I Northland

    2 weeks ago

    Preston, Victoria, Australia OPSM Full time $60,000 - $90,000 per year

    We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. We bring together the expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, creating a vertically integrated business that is uniquely positioned to address the...

  • Store Manager I Northland, VIC

    2 days ago

    Preston, Victoria, Australia Sunglass Hut Full time $80,000 - $120,000 per year

    When you enter Sunglass Hut, you enter the House of Sun.We're looking for an energetic, driven and hands on Store Manager to lead our Northland team.Sunglass Hut is a global leader in the sale of premium sunglasses with over 3,000 stores worldwide. We are home to some of the world's best brands including Ray-Ban, CHANEL, Prada, Miu Miu, Versace. and moreAt...

  • Learning Support Officer

    4 days ago

    Preston, Victoria, Australia St John's College Preston Full time $60,000 - $90,000 per year

    Demographics/SocialThe College is divided into two 'sub-schools' matched to the stages of learning.Primary School – Foundation to Year 6Secondary School – Years 7 to 12Our website (virtual tour): About Our SchoolWe are a Foundation to Year 12, co-educational, Christian, independent College located in Preston; northern suburb of Melbourne, Victoria.We...

  • Full Time and Casual Retail Associates

    2 weeks ago

    Preston, Victoria, Australia Luxottica Retail Australia Pty Ltd Full time

    Do you want to work for the Retail Employer of the Year 2025? Well, look no furtherSee yourself at OPSM – become part of our family and help us make a real change in people's livesWe're currently hiring for:Full-Time and Casual positions at OPSM NorthlandCasual positions at OPSM GreensboroughCasual positions at OPSM BroadmeadowsNo optical experience is...