Underwriting Operations Lead

Working hours: 37.5 hours per week, Monday to Friday

Duration: Permanent

Location: Melbourne, Sydney or Brisbane

Job Ref: 204218

About the role

Ansvar Australia, who are proudly part of Benefact Group, are looking for a Underwriting Operations Lead to join our Melbourne, Sydney or Brisbane office.

The Underwriting Operations Lead role is responsible for providing support and assistance in the execution, delivery and influence of Ansvar's Risk Appetite and Corporate Plan to help achieve key strategic objectives. Working in partnership with the Underwriting & Distribution team: Underwriting performance, Product and Underwriting Managers, Pricing and Portfolio and our Chief Underwriting Officer. The Underwriting Operations Lead will contribute to strategic projects, collaborating across the business to drive improvements in underwriting capability, processes and systems. Additionally, the Underwriting Operations Lead will be responsible for supporting Ansvar Broker Partner Agreements and supporting onboarding and changes.

Why join us?

We are embracing significant organisational change and need innovative thinkers and change makers who want to shape the future, not just be part of it.

Your Voice Matters: Work directly with decision-makers who champion fresh ideas and where you can make a genuine impact.

Diverse Opportunities: As a nimble, dynamic organisation, you'll gain exposure to challenging projects and cross-functional skills.

Meaningful Work: From our Community Education Programme to protecting heritage buildings and partnering with faith-based and community organisations, your work will make a tangible difference.

Be part of a collaborative, inclusive, ambitious culture committed to making a difference and working towards a more sustainable future. Ranked amongst Australia's Top 40 Best Workplaces to Give Back in 2024, we offer fantastic career and development opportunities, with all of our profits going to charity and good causes.

What you'll be doing

Business Improvement - Underwriting Tools, Practices & Processes

Assist with projects as directed by the Underwriting Performance Manager/ Chief Underwriting Officer

Support the Quality Assessment Programs (QAP) Frameworks

Assist the Underwriting & Distribution team to effectively manage current and emerging risks

What you'll need to have

Knowledge of Property, Package, Casualty and Financial Lines products and exposures

Experience of effective stakeholder management within a commercial environment (internal stakeholders)

Experience in business / performance report writing

Experience in data analysis and management information (MI) reporting and interpretation

Strong analytical and problem-solving skills with a focus on operational efficiency

What makes you stand out

Project management experience

Change management experience

Business analyst experience

Understanding of regulatory obligations for underwriting

Understanding Broker Agreements and dynamics of trading

What we offer

A competitive salary - let's discuss it

Flexible, Hybrid working in modern CBD offices

Generous industry performance bonuses

Generous annual leave plus birthday, well-being, paid parental, volunteering & more

Tailored professional development programs

Recognised as the Best Australian Workplace for Fathers (2025)

Good Company Award Winner (2025)

Hear from the hiring manager

"If you're driven by the opportunity to influence change, working collaboratively with others, and lead operational and process improvements, we invite you to join the Ansvar team. Your enthusiasm for supporting process improvement Initiatives will be highly valued and play a crucial role in helping us achieve our strategic objective".

About us

At Ansvar Insurance, we are transforming the way we operate. As specialists in the Care, Community, Faith, Education, and Heritage sectors, we are modernising our business while staying true to our purpose - protecting those who serve others.

Benefact Group is a unique international financial services Group made up of over 30 businesses. We believe it's essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better.

At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone.

If you need any additional support during the recruitment process, then please let us know.