Customer Service and Office Administration

5 days ago

Tweed Heads, New South Wales, Australia Ron Nickel Roofing Full time $60,000 - $80,000 per year

Are you happy with your current job? Then you'll be ecstatic working with us.

About us

Ron Nickel Roofing is a reputable family-owned local metal roofing company specializing in residential and commercial metal roof construction and maintenance. With a dedicated Sales Office and Factory in Tweed Heads servicing our existing and growing customer base across the Northern Rivers and Gold Coast for the past 61 years, this role is not a short-term position It will keep you on your toes, offer plenty of variety, is client focused, in a professional and friendly environment.

This position is a permanent full-time role based in our Head Sales Office and Factory located in Tweed. This position will suit a reliable, self-motivated, down-to-earth person who can easily fit into a small business team culture.

Qualifications & Experience

To be considered, the following experience and attributes are desirable:

  • Proven experience in office administration

  • QuickBooks experience and/or ability to learn proficiently

  • Excellent customer service skills

  • Competent skills in Microsoft Office

  • Ability to fit into a dynamic and energetic team

  • Accurate typing skills and data entry

Tasks & responsibilities

  • Counter sales and customer service for our busy sales and display office

  • Preparation and collation of quotations

  • Assist with the management of active job files in conjunction with our Office Manager and Supervisors

  • Invoicing and ensuring payments are received from customers

  • Attending to incoming calls, general emails and other correspondence

  • Assisting with client queries and scheduling

  • Daily data entry administration, filing & scanning

  • Liaising with our Supervisors daily to facilitate smooth operations and ensure a positive customer experience

  • Completing safety documents and client contracts

  • Assisting with other general office activities as required

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