Internal Customer Service and Sales Support

2 weeks ago

Hervey Bay Fraser Coast, Australia Bradnams Windows & Doors Full time $60,000 - $80,000 per year

Bradnams Windows and Doors is seeking Expressions of Interest from highly motivated Internal Customer Service & Sales Support candidates, to join our growing team in the Wide Bay Region. This role is essential in providing exceptional support to our external sales team and ensuring smooth operations across various departments.

Key Responsibilities:

  • Provide outstanding customer service to internal and external customers.
  • Work closely with an external sales representative to assist with quoting, order processing, and service requests.
  • Communicate effectively with internal teams, external suppliers, and customers.
  • Work closely with builders and supervisors to coordinate and maintain delivery timelines for windows, doors, and services.
  • Manage and prioritize tasks efficiently in a fast-paced environment.
  • Ensure accurate data entry and maintain records using internal systems.
  • Foster a positive team culture and contribute to a collaborative work environment.

What We're Looking For:

  • Strong computer skills with the ability to learn new systems quickly.
  • Excellent literacy and communication skills.
  • Exceptional time management and the ability to work under pressure.
  • A proactive and team-oriented mindset.
  • Previous experience in a similar role within the building or manufacturing industry is advantageous but not essential.

Why Join Us?

  • Your career can grow with Bradnams - We are a national business with a great reputation.
  • Be part of a stable, reputable and growing company.
  • Work in a supportive team environment with highly experienced colleagues to help you succeed.
  • Enjoy a stable, full-time role with weekends off.

If you're a customer-focused professional with strong organizational skills, we'd love to hear from you

About us

The Bradnam Group is a Family-owned Australian Manufacturing business, operating for 47 years.  The Group comprises of Bradnam's Windows and Doors, National Glass, Queensland Plastics, Cesana, and National Aluminium.  From humble beginnings in a Hervey Bay backyard, we have now expanded to over 1,600 employees.  We have manufacturing sites located throughout the East Coast of Australia from Cairns to Melbourne, and an Australia-wide network of Licensees who manufacture and sell our products.

Bradnam's is an equal opportunity and anti-discrimination employer committed to providing a working environment that values inclusion and diversity.

As part of our recruitment process, applicants will be required to provide evidence of their Working Rights within Australia and be willing to participate in psychometric testing and undertake a pre-employment medical assessment.

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