Divisional Administration Support Manager

Epworth HealthCare is Victoria's largest not-for-profit private health care group, renowned for excellence in diagnosis, treatment, care and rehabilitation. Epworth is an innovator in Australia's health system, embracing the latest in evidence-based medicine to pioneer treatments and services for our patients. 

Our values and purpose define Epworth's approach and delivery. We pride ourselves on communicating and delivering them in a real and meaningful way. Every Patient Matters.

Great opportunity to take the responsibility for the overall administrative management within our Continuing Care and Support Services division at Epworth. Offering diversity and multi skilling, you will be required to work collaboratively to promote excellence to our customers and the marketplace and support colleagues by sharing knowledge and expertise to drive improvement across all sites.

You will make an impact by:

• Inspiring, developing, leading and managing high performing teams and build strong relationships with key internal and external stakeholders.
• Actively developing strategies and implementing practices to attract, recruit and retain high performing team members to ensure team effectiveness.
• Fostering a culture that embraces change and encourages innovation.
• Collaborating with business users and IT teams to identify and plan system deployments and resolve business operational and IT issues.
• Working in collaboration to implement the department budget in a manner that ensures all resources are used to deliver high quality service in a cost-effective manner.
• Using data (such as patient experience feedback) to identify opportunities for improvement in internal processes and systems that directly impact patient care and customer service.
• Providing suggestions and feedback to consistently improve service delivery, clinical practice and patient satisfaction.

Position Description Inherent Requirements

To be successful in this role…

• Tertiary qualification in Business Administration (Cert 4) or related field.
• Demonstrated financial management and business management skills
• Sound knowledge of outpatient and inpatient billing, health funds and Medicare
• Proven experience in overseeing the implementation of IT solutions and services
• Good project management skills
• Demonstrated customer service skills
• Excellent administration, organisational and reporting skills
• Demonstrated team management experience

We will review applications as they are submitted.

At Epworth, it's a community. It's the sense of belonging and being part of an organisation and a team that works to make sure that every patient matters. In addition to this, you will have access to:

• Epworth's enhanced Not for Profit status (and not available in the public sector) provides the opportunity for employees to salary package up to $15,900 pre-tax annually, leading to greater take home pay
• The largest educational scholarship program of its kind in Australia
• Ability to purchase up to four additional weeks of leave
• Reduced cost of health services for you and your family at Epworth
• Relocation assistance is available for approved interstate candidates

At Epworth, we care.

We care about our patients and we care about our people.  We care about keeping everyone safe.  We care about valuing and empowering our people, and growing careers.  And we care about giving our people support and flexibility to thrive, and contribute to our communities.

Enquire / Apply for this Position 

Sound interesting? To apply, click the I'm Interested button now and attach your CV and cover letter.

For more information, refer to the attached position description or contact Epworth Talent on or [email protected]

It is a condition of employment with Epworth HealthCare, subject to reasonable exemptions, that you have had an annual Influenza vaccination, where this is required under Epworth policy.

As a child safe organisation, all successful applicants are required to satisfactorily clear a National Police Check (conducted by Epworth) and may be required to hold a valid employee Working with Children Check (provided by you).

At Epworth, we believe inclusion and diversity are essential to our culture and values. We focus on fairness and opportunity for all – across race, ability, ethnicity, gender, age, sexuality, cultures and beliefs – that reflect the communities we work in. At Epworth, we care.