IT Infrastructure Team Leader

20 hours ago

Ringwood East, Victoria, Australia ConnectEast EastLink Full time $120,000 - $180,000 per year

"Join Eastlink as Infrastructure Team Leader"

ConnectEast is the owner and operator of EastLink, Melbourne's second fully electronic tollway. Since opening in June 2008, EastLink has established a reputation as one of Melbourne's busiest and safest motorways. ConnectEast participates in an annual international sustainability assessment (GRESB) and in 2024, earned the #1 position for the third year in a row in the motorways maintenance and operations category.

About the Role

ConnectEast is seeking a highly experienced and proactive
Infrastructure Team Leader
to oversee and support our ICT infrastructure across both Corporate and Tolling environments.

Reporting to the Service Deliver Manager, this pivotal role ensures the performance, reliability, and continuous improvement of our systems, while collaborating with vendors and internal teams to deliver robust infrastructure solutions.

What You'll Be Doing (but not limited to)

  • Lead infrastructure support across Corporate and Tolling environments, ensuring optimal system performance and reliability.
  • Manage vendor relationships including managed service providers, software suppliers, and interface partners to maintain service quality.
  • Provide technical leadership in infrastructure design, architecture, and third-level support for internal teams.
  • Drive continuous improvement by identifying opportunities to enhance infrastructure and application systems.
  • Monitor and resolve system issues, coordinating with vendors on issues that arise, fixes, patches, and upgrades.
  • Support disaster recovery and business continuity planning, ensuring robust backup and emergency procedures.
  • Identify and mitigate infrastructure risks, supporting compliance and reducing potential financial impacts.

The ideal candidate will have

  • Bachelor's degree in IT, Computer Science, or related field (desirable) or equivalent industry experience.
  • 10+ years' experience in ICT support.
  • Strong technical expertise in Oracle 12c, MS SQL Server, PL/SQL, Linux, Windows, and Networking.
  • Exposure to ELK/Kibana, Shareplex, Business Objects, BIRT, Python, JavaScript, JBoss, Web Services, and Quality Centre.
  • Solid understanding of ITIL frameworks

What we can offer you:

  • a nurturing environment allowing employees to grow and develop within an inclusive environment.
  • Free counselling services through the Employee Assistance Program.
  • Onsite micro market and café, including free coffee and fruit.
  • Access to ConnectEast's Wellbeing program, including morning teas, onsite massages, and fitness program.

ConnectEast values and embraces diversity and inclusion within our employee group. We are One Team working seamlessly together. Safety is at the forefront of our decision making. We are Accountable for our actions and deliver on our commitments. We respect one another and We Care for every one of our employees, colleagues, customers and the environment.

Ready To Apply?

In your application, please highlight relevant skills and experience that you can bring to this role.

Appointment to this position is subject to a National Police Clearance and your eligibility to work in Australia.

If this role sounds of interest to you, please refer to the Employee Information Kit at for more information.

Applications
must
include a cover letter and current resume and must be submitted prior to Close of Business on
Friday 31st October 2025
.

No Agencies
- ConnectEast does not accept unsolicited agency referrals.

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