Team Leader

Company DescriptionFor over 50 years, Each has stood beside individuals and communities, helping people live healthier, more fulfilling lives.We put people at the heart of everything we do, surrounding them with a network of care and support that empowers individuals to thrive.Join us and be part of a team that delivers Altogether Better Care—because when we come together, we create brighter futures for all.Job Description Mon–Fri 9am–5:06pm, full-time ongoing positionRingwood, on the lands of the Wurundjeri People$55.97–$58.45 per hour (Level 6 pp % Super + Generous Salary Packaging benefits of up to $18,550Make a difference for families and carers in your communityJoin Each's Child Youth & Family Wellbeing stream, leading a dedicated team that supports families, carers, and children through complex challenges. Our program empowers people to navigate separation, trauma, and change with dignity and hope.Your role, your impactAs Team Leader, you will guide and inspire a multidisciplinary team, ensuring high-quality, inclusive, and flexible service delivery. Your leadership will help families and carers access the support they need to thrive.Key responsibilities:Lead, mentor, and support a team of practitioners, providing clinical and operational supervision, training, and guidanceDevelop, implement, and coordinate systems for intake, assessment, client engagement, case planning, intervention, review, and referral or closureEnsure services are customer-focused and meet quality and compliance standardsOversee daily operations of the Family Relationship Response Services Team, including caseload coordination, team meetings, and supervisionMonitor risk and safety concerns through continuous assessment and reviewMaintain data management, risk reporting, and quality improvement systemsManage client complaints and collaborate with internal and external stakeholdersCoordinate group programs and workshops within the serviceSupport staff with regular meetings, supervision, and professional developmentWho we're looking forYou are a compassionate leader with a commitment to inclusion and quality care.To be successful in your application, you'll need:Tertiary qualification in Psychology, Social Work or a related disciplineRegistered Family Dispute Resolution PractitionerFamiliarity with family law, mandatory reporting, privacy laws, and ethical standardsWhat will make you stand outLeadership experience in family relationship or carer support servicesExperience in the Not-For-Profit or health sectorCollaborative experience within a leadership teamWhat's in it for youAt Each you'll be supported to be your best. We provide:Diversity & belonging – We value all backgrounds, abilities, and identities and are committed to cultural safetySupportive & inclusive culture – Work with like-minded colleagues and leaders who genuinely careBoost your take-home pay – Not-for-Profit Salary Packaging (up to $15,900 tax-free per year) plus an extra $2,650 tax-free for meals and entertainmentEndless career opportunities – With over 200 programs across QLD, NSW, ACT, TAS and VIC, there are plenty of pathways to progressTo view the full Position Description, click here or visit , go to 'Work With Us' > 'Careers' > 'Open Roles' and search for this position.Questions? Contact Cammie Dinh (Talent Acquisition Business Partner) at Applications close: Sunday 26th OctoberPlease note that applications will be reviewed as they are received. Interviews may take place during the advertising period – so don't miss out and apply todayAdditional InformationNext Steps in the Hiring ProcessThank you for your interest in joining Each To learn more about next steps, please check out our Hiring Process Guide.We are a 2025 Circle Back Initiative Employer - we commit to respond to every applicant.Didn't find the perfect role today? Stay connected by joining our Talent Community — be the first to hear about new opportunities at Each