After Hours Rostering Coordinator

Discover a career where care goes both ways

• Based in one of Catholic Healthcare's Residential Aged Care home sites
• Up to 7 extra paid leave days per year + NFP Salary Packaging
• 2 x New ongoing Permeant Part time opportunities

Exciting things are happening at Catholic Healthcare Celebrating 30 years in care in 2024, is a significant milestone, and reaching 5000+ employees is a testament to Catholic Healthcare's impact within the Aged Care sector. Our Mission is to promote the dignity, life and spirituality of older people through connected and inclusive communities. To support Catholic Healthcare's Residential Aged Care operations and centralised Workforce Planning team, we have 2 new ongoing permanent part time opportunities for highly organised, experienced and proactive After-Hours Rostering Coordinators.

• Position 1 (25hrs pw) 8am – 4pm Sat & Sun, 4.30pm – 10pm Mon & Tues
• Position 2 (15hrs pw) 4.30pm – 10pm Wed, Thurs & Fri

NOTE: Please consider your ongoing availability and ensure you include your interest of Position 1 or Position 2, in screening question #1 when you apply online.

Based at a Catholic Healthcare Residential Aged Care site located closest to your residential home after an initial training day at Macquarie Park Head Office. Subsequent training will be provided via MS Teams.

Reporting to the Workforce Rostering Specialist, you will manage after hours rostering including the coordination and utilisation of the casual workforce, ensuring rostering principles are followed to maintain a high standard of support to the business and care for our residents.

Your strong and effective communication and interpersonal skills together with the ability to positively influence minimising absenteeism and accurately assess the level of urgency to backfill, will be critical to your success.

Your days will include;

• Managing absentee calls from employees, shift bidding and proactively making outbound calls to employees
• Coordinating the casual workforce to promote utilisation - maintaining availability, addressing gaps
• Ensuring clear communication of shift expectations and escalation procedures
• Sourcing replacements for all unplanned leave shifts ensuring all shifts are filled with suitable employees
• Recording after hours rosters changes within the rostering software - Humanforce
• Supporting Residential Aged Care to fill all other types of unfilled shifts (planned leave)
• Reviewing and considering employee working rights and limits when replacing shifts
• Ensuring all employees within the roster have full compliance
• Providing training and guidance to employee on how to access rosters and apply for leave
• Responding to inquiries, documenting key decisions, engaging stakeholders for input on rostering needs, and identifying recurring coverage gaps for escalation

The ideal candidate will demonstrate meticulous attention to detail have a curious and process driven approach, and an analytical solution focussed mindset. Additionally, you will have;

• Completion of relevant tertiary qualifications (eg. Diploma of Business Administration) or Experience working in a similar administrative rostering/scheduler role
• Good understanding of Enterprise Agreements or Modern Awards (Aged Care Award and Nurses Award)
• Previous experience using a rostering time and attendance system (Humanforce preferred)
• Previous experience generating and interpreting data reports
• Demonstrated experience working in a similar rostering/scheduler role
• Competent using computer systems, including Microsoft Office and Teams
• Ability to work independently and as part of a multi- disciplinary team
• Ability to commit to an ongoing part time position
• Willingness to obtain a Police Check

Benefits Our Employees Receive

• Not-for-profit tax benefits - pay less tax
• Fitness Passport - discounted gym benefits
• Paid Parental leave
• Paid Family leave, additional days off each year
• Long Service leave after 5 years

Catholic Healthcare is a values-based organisation that welcomes applicants from all faiths and backgrounds.
If you're looking for a rewarding opportunity within a growth industry, apply online now

Catholic Healthcare acknowledges the Traditional Owners and Custodians of the lands on which we live, work and dream. We pay our respects to their Indigenous Elders past and present, for they hold the traditions, culture, and hopes of their people as we journey towards reconciliation. We welcome and encourage applications from people across our diverse community, especially from Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.

Hello Recruitment Agencies, thanks for thinking of us. Right now, we're looking to fill this opportunity directly so if we do need your assistance we'll be in touch.