Technician - Technology & Entertainment

3 days ago

Melbourne, Victoria, Australia Harvey Norman Full time $40,000 - $60,000 per year

· Part TimePosition

· Guaranteed base earnings + attractive commission

· Paths for career progression with a trusted national brand

Discover a great place to work at Harvey Norman - an Australian Retail icon in the home and lifestyle space.

The Harvey Norman Dandenong Technology & Entertainment Team is seeking a passionate, customer service focused Technician to join them in delivering Great Service, Always to their customers.

As a Technician, you have an understanding of PC's, softwares and related peripherals to find the best outcome for our customers.

To be successful you must:

·  Have a passion for retail

·  Be highly motivated and results driven person with outstanding customer service and communication skills

·  Enjoy working in a team environment

What we require:

·  Experience in (or ability to work in) a customer focused, successful retail business

·  A high level of Technology and Entertainment product knowledge to support customer queries

·  Technical knowledge of related peripherals such as digital cameras, printers, networking and Software programs

·  Knowledge of Apple products is highly desirable

·  Ability to service your customers while managing work tasks around their needs

·  Going above and beyond to provide exceptional customer focused problem solving

·  Experience of resolving customer complaints and making quick decisions to ensure happy customers and timely accurate services

·  Passion to exceed individual and store sales targets

·  Flexibility across retail trading hours including weekends, public holidays and late night trades

What we offer:

·  Generous staff discounts

·  Fantastic incentive based promotions

·  Harvey Norman is a strong advocate of career progression with a wide support network for professional development

·  An environment where good performance is recognised and rewarded

·  A flexible and positive work environment

If this role exhilarates your passion for a new opportunity then please submit your application for consideration.

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