Customer Service Banker

4 days ago

Bendigo, Victoria, Australia Bank of New Zealand Full time $40,000 - $60,000 per year

Worker Type:

Casual

Here at BNZ, it's about more than just banking. We work together in an agile, energising environment to create innovative solutions though our promise "If you can imagine a better future, let's find a way."

We support wellbeing and casual roles are all about flexibility. No two days are the same.

Mō te Tūranga | About the Role

As a Casual, you'll the first point of contact for our customers on the branch floor, therefore your ability to engage and listen to customers will be essential. Please note that being a Casual employee, there are no guaranteed minimum hours of work and regular pattern of work. You'll report to the Senior Partner, and here's what they had to say about working as a Casual for BNZ:

What are 5 day to day tasks the person in this role will complete?

  • Engage with customers in a warm friendly manner with a big smile

  • Processing customer transactional banking needs

  • Updating customers personal details and identification

  • Assist with general product and service enquiries and recommend the solutions, adding value to help customers achieve their financial goals

  • Help educate our customers on our online platforms, tools and digital solutions

This Casual role will work across both the Carterton and Masterton stores.

What is the most exciting thing about this opportunity?

If you're interested in a career in Banking, this could be your place to start However, this is casual employment, therefore there are no guaranteed minimum hours of work and regular pattern of work. But no two days are the same for our Casuals and you'll have the opportunity to learn and grow your skills in Banking.

What attributes will this person have in order to be successful?

What's most important in this role is a genuine desire to help customers, providing them with the very best service. Banking experience is not required, we can teach you the banking side of the role, but you will have previous customer service experience and ideally within a fast-paced environment. You'll deal with a variety of enquires from a wide range of customers, so you'll need to bring a can-do attitude, resilience and logical approach to problem solving.  

  • You'll enjoy helping tāngata (people), delivering an amazing experience to customers

  • A keen eye for detail that ensures transactions are completed efficiently and accurately

  • Resilience, self-motivation and lots of energy

  • Ability to multi-task, highly adaptable to change and proactive

  • You'll really get to know the locals, so the ability to build lasting relationships with both team members and customers is essential

What is the tīma (team) culture and environment like?

We have a great tīma across the region. We are a very supportive and inclusive tīma, where we encourage each other to be the best every day. You'll work with so many awesome tāngata (people), and what connects us is our passion for delivering exceptional customer service.

Nau Mai ki te Pēke o Aotearoa | Come to the Bank of New Zealand

This is an exciting opportunity to join us  We're bold thinkers who are taking brave steps to create a company that people want to work for, and customers want to bank with. If you're ready to join a fun organisation where we are proud of our culture and how we are helping New Zealander's to 'Find their way', then show your interest by submitting your application - we can't wait to read it. 

Ehara taku toa i te toa takitahi, engari he toa takitini" - Success is not the work of an individual, but the work of many."

Closing Date: 25 November 2025

Applications will be reviewed regularly across the advertising period, but we do reserve the right to close applications early.

  • Small Business Banker

    6 hours ago

    Bendigo, Victoria, Australia NAB Full time $60,000 - $120,000 per year

    Possible locations within the Goulburn ValleyBe supported to grow your career at NAB.Work with both Agribusiness and diversified small businessesOur people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the...

  • Customer Service Professional

    9 hours ago

    Bendigo, Victoria, Australia Apiam Animal Health Full time $50,000 - $80,000 per year

    Location: Head Office. East Bendigo VICEmployment Type: Permanent full-time (Monday to Friday)Join Our Customer Service TeamApiam Animal Health is one of Australia's leading rural veterinary businesses, with over 80 sites and a company of over 1200 people. We are currently seeking a full-time Customer Service Professional to join our dedicated team at Head...

  • Receptionist/ Customer Service

    2 weeks ago

    Bendigo, Victoria, Australia Bendigo Mitsubishi, Renault & MG Full time $45,000 - $60,000 per year

    Are you the type of person who loves connecting with people and shows initiative to deliver outstanding customer experiences?Do you enjoy interacting with people and pride yourself on being friendly and helpful?Are you looking for an opportunity to play a key role in a small but professional team?Do you see yourself as an organised person who enjoys a busy...

  • Customer Service Lead

    2 weeks ago

    Bendigo, Victoria, Australia Options Consulting Group (OCG) Full time $90,000 - $120,000 per year

    A respected Australian food manufacturer is seeking an experienced Customer Service Supervisor to lead its customer service and business support team based in Bendigo.Reporting to the Head of Finance and Administration, you will oversee sales order processing, pricing and promotions, and the delivery of superior customer service across national accounts. You...

  • Customer Service Cadet

    6 days ago

    Bendigo, Victoria, Australia Poyser Motor Group Full time $40,000 - $60,000 per year

    Kickstart Your Career Are you ready to put the pedal to the metal and launch your career in the automotive world? We're on the hunt for a Customer Service Cadetto join our friendly dealership team If you love helping people, have a great attitude, a passion for learning and want to work in a place where every day is different, this entry level position...

  • Customer Service/Sales Agent

    1 week ago

    Bendigo, Victoria, Australia Flick Anticimex Pty Ltd Full time $60,000 - $80,000 per year

    Sales Superstars Wanted – Join Our Winning TeamAre you Ambitious, Driven, and Motivated to Achieve more than Average? Do you Thrive on Pushing yourself Beyond Expectations and Love the Thrill of Exceeding Targets? If so, we want YOU on our teamThe RoleWe're looking for Dynamic Sales Professionals who aren't Afraid to pick up the phone and make things...

  • Casual Customer Service Officer

    1 week ago

    Bendigo, Victoria, Australia Hearing Australia Full time $45,000 - $65,000 per year

    Help provide the latest best practice services for anyone who needs itGain skills with Australia's largest provider of government-funded hearing careOngoing, casual roleThe successful candidate must be available across five working days to ensure consistent coverage and flexibility in meeting the evolving needs of the business8:30am-5:30pm, with 40-minute...

  • Casual Customer Service Officer

    6 days ago

    Bendigo, Victoria, Australia Hearing Australia Full time $50,000 - $70,000 per year

    Help provide the latest best practice services for anyone who needs itGain skills with Australia's largest provider of government-funded hearing careOngoing, casual roleThe successful candidate must be available across five working days to ensure consistent coverage and flexibility in meeting the evolving needs of the business8:30am-5:30pm, with 40-minute...

  • Retail: Part Time Customer Service

    2 weeks ago

    Bendigo, Victoria, Australia Telstra Full time $40,000 - $60,000 per year

    Employment TypePermanentClosing Date8 Nov :59pmJob TitleTelstra Retail: Part Time Customer Service & Sales Consultant BENDIGO MPJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your...

  • Retail: Part Time Customer Service

    2 weeks ago

    Bendigo, Victoria, Australia Telstra Full time $40,000 - $60,000 per year

    Employment TypePermanentClosing Date2 Dec :59pmJob TitleTelstra Retail: Part Time Customer Service & Sales Consultant BENDIGO MARKETPLACEJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra's customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your...