Receptionist/ Customer Service

3 days ago

Bendigo, Victoria, Australia Bendigo Mitsubishi, Renault & MG Full time $45,000 - $60,000 per year

Are you the type of person who loves connecting with people and shows initiative to deliver outstanding customer experiences?

Do you enjoy interacting with people and pride yourself on being friendly and helpful?

Are you looking for an opportunity to play a key role in a small but professional team?

Do you see yourself as an organised person who enjoys a busy workplace?

Bendigo Mitsubishi, MG & Renault is seeking a customer focused Receptionist/Advisor in our busy Service Department.

If you have experience in any of the following then we want to hear from you-

  • Greeting customers with courtesy, professional enthusiasm and ensuring their needs are attended to.
  • Communicating with customers transparently on all facets of their interaction with a business.
  • Handling a high volume of incoming calls
  • Representing the professional image of a company that is aligned to well known and respected brands.

The role requires good communication, phone and computer skills.

Candidates with retail or hospitality experience are encouraged to apply.

The position is full time, Monday to Friday.

Successful applicant criteria:

  • Exceptional communication, interpersonal and customer service skills.
  • Impeccable presentation with a cheerful, warm and friendly disposition.
  • A high level of attention to detail and focused on following processes.
  • Proven ability to work autonomously and effectively in periods of high demand.
  • High levels of organisational skills with the ability to prioritise.
  • Ability to build and maintain effective relationships with long term customers.
  • Ability to build and maintain rapport with new customers.
  • Ability to work well within a team and also take a leadership role when needed.
  • An ability to use good judgement and adapt in a constantly changing environment.
  • A 'can do' attitude.
  • Experience working with computers/cash registers.
  • Desire to maintain the professional image of a business by keeping the Reception area and Customer Lounge tidy, clean and welcoming at all times.
  • Some basic mechanical knowledge would be well regarded.
  • Previous experience working in a Receptionist, retail or customer service role would be an advantage.

We can offer you:

  • Benefit of being genuine value to the company.
  • Unique opportunity to learn in a busy and growing business.
  • Be part of an exciting and ever changing industry.
  • An inclusive and friendly team environment.
  • The opportunity to join a progressive company that continually strives to be the best it can be.
  • Extensive and ongoing training is provided.

If you believe you have the required experience and a passion for customer service, please apply with a covering letter and resume via this seek ad or by email to 

Your application will be treated with the utmost confidentiality and respectfully, only shortlisted candidates will be contacted for interviews.

Bendigo Mitsubishi, MG & Renault is a locally owned multi-franchised car dealership, committed to providing excellent customer service and the sale of new cars, used cars, finance, service & spare parts. Our brands are- Mitsubishi, MG & Renault.

We are an equal opportunity employer.

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