Customer Service Lead

3 days ago

Bendigo, Victoria, Australia Options Consulting Group (OCG) Full time $90,000 - $120,000 per year

A respected Australian food manufacturer is seeking an experienced Customer Service Supervisor to lead its customer service and business support team based in Bendigo.

Reporting to the Head of Finance and Administration, you will oversee sales order processing, pricing and promotions, and the delivery of superior customer service across national accounts. You will manage a small, capable team, ensuring accuracy, efficiency, and consistent communication across departments.

The role suits a hands-on leader who is organised, system-focused, and confident in managing people and processes. Strong Excel skills and experience working within ERP environments are essential.

This is a key role within a values-driven organisation that promotes accountability, teamwork and long-term contribution.

For a confidential discussion, contact Kate Lacey at Options Consulting Group, or apply directly to express your interest.

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