Business Analyst

6 days ago

Sydney Inner Suburbs CBD Brisbane Inner Suburbs CBD, Australia Job Details Full time $80,000 - $120,000 per year


Business Analyst

Job No: 677748

Sydney - Inner Suburbs & CBD, Brisbane - Inner Suburbs & CBD

Permanent Full Time

IT

Pay Band 5

  • Drive automation, AI and platform innovation across transformation programs
  • Hybrid working with flexibility and wellbeing support
  • Career growth through cross-functional collaboration and strategic impact

Help shape the future of automation and AI at Suncorp. Collaborate across teams to deliver platform enhancements that improve customer experience and operational efficiency.

About The Role

As a Business Analyst in a newly established Voice Platform Team, you'll support platform enhancements and drive the adoption of new AI tools. You'll work closely with delivery teams, product owners, and stakeholders to translate business needs into meaningful solutions that support Suncorp's transformation strategy.

What You'll Do

  • Act as a platform subject matter expert, translating business needs into actionable requirements
  • Collaborate with product owners and delivery teams to ensure solutions align with customer strategy
  • Facilitate workshops, design sessions, and solution reviews to support agile delivery
  • Analyse and document requirements, validate business benefits, and support solution design
  • Build strong relationships across technology and business teams to drive successful outcomes
  • Support UAT and post-implementation activities to ensure smooth transitions and customer satisfaction

What You'll Bring

  • 5+ years experience in business analysis within technology or platform teams
  • Strong understanding of Agile practices, BABOK, and solution design principles
  • Proven ability to manage stakeholder expectations and resolve conflicting priorities
  • Experience with cloud technologies (AWS, Azure) and platforms such as NodeJS, React.JS
  • Excellent facilitation, presentation, and communication skills
  • Ability to analyse complex problems and deliver clear, customer-focused solutions

Advertised: 05 Nov 2025 AUS Eastern Daylight Time

Applications close: 14 Nov 2025 AUS Eastern Daylight Time



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