Business Analyst

9 hours ago

Sydney Inner Suburbs CBD Brisbane Inner Suburbs CBD, Australia Job Details Full time $80,000 - $120,000 per year


Business Analyst

Job No: 677748

Sydney - Inner Suburbs & CBD, Brisbane - Inner Suburbs & CBD

Permanent Full Time

IT

Pay Band 5

  • Drive automation, AI and platform innovation across transformation programs
  • Hybrid working with flexibility and wellbeing support
  • Career growth through cross-functional collaboration and strategic impact

Help shape the future of automation and AI at Suncorp. Collaborate across teams to deliver platform enhancements that improve customer experience and operational efficiency.

About The Role

As a Business Analyst in a newly established Voice Platform Team, you'll support platform enhancements and drive the adoption of new AI tools. You'll work closely with delivery teams, product owners, and stakeholders to translate business needs into meaningful solutions that support Suncorp's transformation strategy.

What You'll Do

  • Act as a platform subject matter expert, translating business needs into actionable requirements
  • Collaborate with product owners and delivery teams to ensure solutions align with customer strategy
  • Facilitate workshops, design sessions, and solution reviews to support agile delivery
  • Analyse and document requirements, validate business benefits, and support solution design
  • Build strong relationships across technology and business teams to drive successful outcomes
  • Support UAT and post-implementation activities to ensure smooth transitions and customer satisfaction

What You'll Bring

  • 5+ years experience in business analysis within technology or platform teams
  • Strong understanding of Agile practices, BABOK, and solution design principles
  • Proven ability to manage stakeholder expectations and resolve conflicting priorities
  • Experience with cloud technologies (AWS, Azure) and platforms such as NodeJS, React.JS
  • Excellent facilitation, presentation, and communication skills
  • Ability to analyse complex problems and deliver clear, customer-focused solutions

What You'll Enjoy

Access our award-winning Shine platform – your central hub for exclusive perks, wellbeing support, career development, and recognition. Shine has been recognised for excellence in employee experience, making it easier than ever to access what matters most to you.

  • Hybrid working, flexible leave, 20 weeks paid parental leave, and up to 5 days paid flexible leave annually
  • Paid study support, career breaks, on-the-job learning, and a $1,000 referral bonus for eligible employees
  • Free wellbeing coaching, a dedicated Employee Council, and confidential EAP access
  • Discounts at 400+ retailers, insurance savings, gym memberships, and reduced super fees
  • Paid volunteer leave, donation matching, and unlimited emergency response leave
  • Performance-based bonuses and Suncorp shares for eligible employees
  • Diversity is celebrated through employee resource groups and inclusive policies for all families

Explore our full benefits:

At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.

Advertised: 05 Nov 2025 AUS Eastern Daylight Time

Applications close: 14 Nov 2025 AUS Eastern Daylight Time



Whatsapp
Facebook
LinkedIn
Email App

Don't see a job for you?

Don't see your dream job posted? No problem, sign up for job alerts and we'll let you know once something becomes available.

Sign Up Today

  • Senior Technical Business Analyst

    7 hours ago

    Sydney - Inner Suburbs & CBD, Brisbane - Inner Suburbs & CBD, Melbourne - Inner Suburbs & CBD, Australia Job Details Full time $80,000 - $120,000 per year

    Senior Technical Business Analyst - Claims PlatformJob No: 677784 Sydney - Inner Suburbs & CBD, Brisbane - Inner Suburbs & CBD, Melbourne - Inner Suburbs & CBD Permanent Full Time IT Pay Band 5Location: Brisbane or Sydney or MelbourneSupport Claims Platform upgrades and small API integrationsJoin a 250-strong Analysis Chapter with masterclasses and shared...

  • Senior Technical Business Analyst

    11 hours ago

    Sydney - Inner Suburbs & CBD, Brisbane - Inner Suburbs & CBD, Melbourne - Inner Suburbs & CBD, Australia Job Details Full time $80,000 - $120,000 per year

    Senior Technical Business Analyst - Claims PlatformJob No: 677784 Sydney - Inner Suburbs & CBD, Brisbane - Inner Suburbs & CBD, Melbourne - Inner Suburbs & CBD Permanent Full Time IT Pay Band 5Location: Brisbane or Sydney or MelbourneSupport Claims Platform upgrades and small API integrationsJoin a 250-strong Analysis Chapter with masterclasses and shared...

  • Business Process Analyst

    7 hours ago

    Sydney - Inner Suburbs & CBD, Brisbane - Inner Suburbs & CBD, Melbourne - Inner Suburbs & CBD, Various, Australia Job Details Full time $80,000 - $120,000 per year

    Business Process AnalystJob No: 676158 Sydney - Inner Suburbs & CBD, Brisbane - Inner Suburbs & CBD, Melbourne - Inner Suburbs & CBD, Various Permanent Full Time IT Pay Band 5We're never just satisfied with how things are – because we know how things could be. And it's our expert Technology team who forge ahead every day to make those 'what ifs' a...

  • Continuous Improvement Analyst

    9 hours ago

    Sydney - Inner Suburbs & CBD, Brisbane - Inner Suburbs & CBD, Melbourne - Inner Suburbs & CBD, Australia Job Details Full time $80,000 - $120,000 per year

    Continuous Improvement AnalystJob No: 677426 Sydney - Inner Suburbs & CBD, Brisbane - Inner Suburbs & CBD, Melbourne - Inner Suburbs & CBD Permanent Full Time Insurance Pay Band 5Drive innovation and process improvement across a strategic platformBrisbane CBD location/Hybrid wfh12 month roleAbout the Role:Make a meaningful impact by improving how we work and...

  • Workforce Analyst

    11 hours ago

    Sydney - Inner Suburbs & CBD, Brisbane - Inner Suburbs & CBD, Melbourne - Inner Suburbs & CBD, Australia Job Details Full time $80,000 - $120,000 per year

    Workforce AnalystJob No: 677470 Sydney - Inner Suburbs & CBD, Brisbane - Inner Suburbs & CBD, Melbourne - Inner Suburbs & CBD Max Term Full Time Call Centre, Human Resources & Training, Insurance Pay Band 4Brisbane, Sydney OR Melbourne CBD location/hybrid working Enhance productivity and operational efficiency by using best-practice Workforce Management...

  • Financial Analyst, Operational Transformation

    2 days ago

    Sydney - Inner Suburbs & CBD, Brisbane - Inner Suburbs & CBD, Australia Job Details Full time $80,000 - $120,000 per year

    Financial Analyst, Operational TransformationJob No: 677722 Sydney - Inner Suburbs & CBD, Brisbane - Inner Suburbs & CBD Max Term Full Time Finance & Treasury Pay Band 5About the RoleThe Financial Analyst, Operational Transformation is responsible for optimising financial outcomes of Suncorp's Operational Transformation program. 12 month contract...

  • Financial Analyst, Operational Transformation

    6 hours ago

    Sydney - Inner Suburbs & CBD, Brisbane - Inner Suburbs & CBD, Australia Job Details Full time $80,000 - $120,000 per year

    Financial Analyst, Operational TransformationJob No: 677722 Sydney - Inner Suburbs & CBD, Brisbane - Inner Suburbs & CBD Max Term Full Time Finance & Treasury Pay Band 5About the RoleThe Financial Analyst, Operational Transformation is responsible for optimising financial outcomes of Suncorp's Operational Transformation program. 12 month secondment...

  • Senior Technical Business Analyst

    4 days ago

    Sydney Inner Suburbs NSW, Australia Suncorp Group Full time $100,000 - $120,000 per year

    Location: Brisbane or Sydney or MelbourneSupport Claims Platform upgrades and small API integrationsJoin a 250-strong Analysis Chapter with masterclasses and shared learningFlexible hybrid working and access to award-winning employee benefitsHelp shape the future of the claims platform by working on enhancements and upgrades that improve our customer...

  • Intelligent Solutions Developer

    9 hours ago

    Brisbane - Inner Suburbs & CBD, Australia Web, AI, RPA Full time $80,000 - $120,000 per year

    Intelligent Solutions Developer (Web, AI, RPA)Job No: 677758 Brisbane - Inner Suburbs & CBD Permanent Full Time IT Pay Band 5Make your mark in digital transformationUse your web development and RPA expertise to support smarter, faster insurance solutions. Grow your career in a team that values innovation, learning, and collaboration.About The RoleAs a...

  • Finance Analyst

    1 week ago

    Sydney Inner Suburbs, Australia Suncorp Group Full time

    Brisbane or Sydney based with hybrid work arrangements - Join our high performing Finance & Advice team - 6 month Fix Term Full Time Contract Suncorp Group firmly believe in contributing to a more resilient Australia. This means striving to enhance the skills of our people, building stronger relationships with customers, and leveraging the power of...