Ecommerce Specialist

4 days ago

Sydney, New South Wales, Australia Jivaro Full time $90,000 - $120,000 per year
  • Deliver product launches, promotions, and content updates.
  • Support site optimisation, testing, and SEO improvements.
  • Troubleshoot issues and contribute to new feature rollouts.

eCommerce Specialist

About the Company

We are a fast-growing global technology enterprise with big ambitions – expanding into more categories, more locations, and building more dynamic teams. We solve problems others ignore, with innovative solutions that challenge convention and deliver outstanding customer experiences.

About the Role

The eCommerce Specialist is a highly organised and proactive team member who supports the smooth and effective execution of all activities across .com platforms. Working closely with the ANZ eCommerce team and cross-functional partners – including IT, Digital Product, Site Merchandising, Platform Testing, SEO, and Category teams – you'll help deliver a best-in-class customer journey.

Key responsibilities include supporting product and promotional launches, managing content updates, optimising user journeys, and contributing to site enhancements.

Key Responsibilities

Site Merchandising

  • Execute product launches, promotional activities, and content updates that drive sales and conversion.
  • Ensure accuracy of creative assets, linking, promotions, and product attribution.
  • Manage creative assets across Homepage, Category, and Promotional pages.
  • Support analytics and tracking implementation.

Site Maintenance & Optimisation

  • Support UX and conversion rate optimisation, including A/B testing.
  • Contribute to the development and rollout of new features and platform improvements, including testing and release processes.
  • Enhance site health projects such as accessibility, SEO hygiene, and site search optimisation.
  • Translate technical updates into clear documentation and actionable insights.
  • Proactively identify, troubleshoot, and resolve site issues.

Other Responsibilities

  • Take on new activities that align with the role's purpose.
  • Think creatively to identify opportunities for improvement.
  • Problem-solve and deliver innovative solutions.

Skills & Qualifications

  • Bachelor's degree in a related field.
  • 2+ years' experience in site merchandising, digital marketing, or eCommerce.
  • Experience using Magento or other CMS platforms.
  • Knowledge of HTML/CSS is desirable.
  • Proficiency in Microsoft Office, Adobe Analytics, and Outlook.
  • Strong organisational, planning, and time-management skills.
  • Keen attention to detail with the ability to manage technical detail.
  • Self-starter with a proactive, positive, can-do attitude.
  • Excellent interpersonal, written, and verbal communication skills.
  • Passion for digital and eCommerce.

What We Offer

  • The opportunity to grow within a global, innovative business.
  • A collaborative team culture where your ideas and initiative are valued.
  • The chance to make an impact on the online customer experience and digital growth.

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