Key Account Manager

Role: Key Account Manager – Perth, WA

Location: Perth, Western Australia

Employment Type: Full-Time

Company: IC Integrity (a UGL & ICR Joint Venture)

Are you a results-driven professional with strong technical sales expertise and a passion for building and strengthening client relationships? IC Integrity is seeking an experienced and motivated Key Account Manager to join our team in Perth, WA. If you enjoy empowering clients with innovative engineered solutions, this is your opportunity to make a significant impact.

About the Role

As a Key Account Manager you will take ownership of managing and expanding client relationships while driving new business growth across Australia. Acting as a trusted advisor, you will effectively position IC Integrity's engineered composite solutions to meet client needs, ensuring the achievement of sales targets and market growth.

This is a client-facing role that requires a blend of commercial acumen, excellent relationship-building skills and general technical understanding to deliver solutions that make a difference.

Key Responsibilities

• Manage and grow relationships with assigned key accounts while driving new client acquisition.
• Deliver on annual sales targets, contributing to IC Integrity's overall growth strategy.
• Develop and execute effective Key Account Management (KAM) plans, including competitor analysis, market insights, cross selling opportunities and account strategies.
• Maintain accurate and up-to-date opportunity pipelines and client plans using CRM tools (e.g., Pipedrive).
• Conduct regular client review meetings, provide feedback, and ensure a seamless service experience.
• Deliver engaging technical presentations and proposals, demonstrating how IC Integrity's solutions meet client needs.
• Collaborate with technical, engineering, and operations teams to ensure successful delivery of services.
• Monitor risks, address challenges, and adapt account approaches in response to competitor activity or changing client strategies.
• Represent IC Integrity professionally at industry events, conferences, and networking forums, contributing to the company's visibility and market intelligence.
• Support the creation and submission of tenders and proposals in collaboration with internal teams.

About You:

We're looking for a candidate who brings:

• Demonstrable sales and negotiation skills, with experience influencing at senior levels.
• Excellent communication, interpersonal, and presentation skills.
• Strategic thinking capabilities with a high level of commercial awareness and problem-solving ability.
• Capacity to quickly understand technical concepts and the ability to clearly communicate value of engineered composite solutions.
• Self-motivation, resilience, and drive to achieve results.
• Superior planning, time management, and organisational skills.
• Proficiency in CRM systems (preferably Pipedrive) and modern sales tools.

Requirements

• Proven track record in achieving - Experience in technical solution-based selling, ideally involving composite services or engineering products.
• Familiarity with the entire sales lifecycle, from opportunity identification to close.
• Experience working with CRM systems and IT tools.
• Demonstrable commitment to company values, HSEQ standards, and continuous learning.
• Degree-level education (preferred but not essential).

What We Offer

At IC Integrity, we believe in rewarding our team members. Joining us means you'll receive:

• A competitive salary package including performance-based incentives.
• Opportunities for professional growth and continuous development.
• A collaborative and supportive team environment.
• The chance to represent an industry-leading company in the Australian market while working on innovative engineered composite solutions.

Please note that relevant screening checks will be conducted as part of the recruitment process. These may include a national criminal history check and for you to undergo pre-employment medical assessment including drug and alcohol screen.

If you are confident you have the skills and knowledge to fulfil this role, then please apply now.

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