Customer Service Advisor

2 days ago

Wingfield, South Australia Scania Full time $60,000 - $80,000 per year

Role Summary

Join a fantastic team showcasing your excellent customer relationships. Vehicle/transport industry experience preferable.

Job Responsibilities

Life at Scania

Our purpose is to Drive the Shift towards a sustainable transport system.

At Scania, our people are our most valuable strength. Being part of the Scania family offers employees an exciting future in an environment that is steered by our core values; Customer First, Respect for the Individual, Elimination of Waste, Determination, Team Spirit and Integrity.

You know us as a world-leading provider of transport solutions. Leading innovation towards a sustainable global transport system. We have one unique resource at Scania to achieve this – you.

Welcome to Scania, a company that is enjoying record growth.

What you will do

As part of the Kewdale Customer Service Team you will be ensuring the customer's needs and expectations are met throughout their Scania experience, from the first customer enquiry, through administration, invoicing, and follow up. You will be responsible for;

  • Working closely with the Service Team & Workshop Controller to ensure effective delivery of work orders
  • Delivering exceptional customer communication – external and internal
  • Managing and ensuring accuracy of all documentation
  • Creating and invoicing work orders, job lines and allocating work to the workshop for planning of activity

Who you are

Your excellent communication and interpersonal skills will help you to drive positive business outcomes along with the following:

  • Ability to think on your feet and show initiative
  • Strong abilities in time management, organisation and administration
  • Effective problem solving, negotiation and influencing skills
  • Professional written and verbal communication skills
  • Mechanical or workshop aptitude

What we can offer you

  • A dynamic and inclusive work culture - be part of a great team environment
  • A company that is enjoying record growth and eligibility for an annual company bonus scheme
  • Salary packaging, novated leasing and exclusive discounts on retail, dining, travel, entertainment, leisure, accommodation and more
  • Corporate benefits programme with discounts at JB Hi Fi, Specsavers and more
  • Exclusive health insurance discount, access to an online health and wellness platform with up to 50% off at over 400 fitness and wellbeing brands including gyms, active wear, healthy meals, supplements, self-care and more
  • Be part of the bigger picture - a company with a focus on digitalisation, autonomous vehicles, electrification and sustainability

To apply

  • If you want to join a dynamic company with strong values, if you want to be more than a number and have a real voice, join us and start an exciting career in an international company. "Apply now" and submit your CV.
  • To apply for this role, you need to have full working or rights of New Zealand or Australia
  • Formal offer of employment is subject to standard pre-employment checks including medical and other background checks
  • As an equal opportunity employer, supporting workplace diversity, we encourage applications from people of all backgrounds, genders and cultural heritages.

Requisition ID: 21934

Number of Openings: 1.0

Part-time / Full-time: Full-time

Permanent / Temporary: Permanent

Country/Region: AU

Location(s):Wingfield, SA, AU, 5012

Required Travel: 0-25%

Workplace: On-site

  • Customer Service Advisor

    2 weeks ago

    Wingfield, South Australia Scania Australia PL Full time $60,000 - $90,000 per year

    Company description: Life at ScaniaOur purpose is to Drive the Shift towards a sustainable transport system.At Scania, our people are our most valuable strength. Being part of the Scania family offers employees an exciting future in an environment that is steered by our core values; Customer First, Respect for the Individual, Elimination of Waste,...

  • Customer Service Officer

    4 days ago

    Wingfield, South Australia Dixon Asia Pacific Pty Ltd Full time $60,000 - $80,000 per year

    You will be working with a great team of Customer Service Officers with an opportunity to learn about a diverse range of industrial products.Dixon (Asia Pacific) Pty Ltd is a well established organisation with branches throughout Australia and overseas.  Recognised as a successful supplier of high quality products and services, Dixon is Australia's single...

  • Customer Service Officer

    2 weeks ago

    Wingfield, South Australia Cleanaway 2020 Full time $60,000 - $80,000 per year

    Customer Service Officer About UsJoin us at Cleanaway and contribute to making a sustainable future possible, together.We transform waste into resources and renewable energy.  When you start to think of waste as a resource, it opens a world of possibilities.As a high-growth, ASX-listed organisation with over 10,000 employees, our goal is to be recognised...

  • Customer Service Officer

    2 weeks ago

    Wingfield, South Australia Cleanaway 2020 Full time $60,000 - $80,000 per year

    Customer Service Officer About UsJoin us at Cleanaway and contribute to making a sustainable future possible, together.We transform waste into resources and renewable energy.  When you start to think of waste as a resource, it opens a world of possibilities.As a high-growth, ASX-listed organisation with over 10,000 employees, our goal is to be recognised...

  • Customer Service Officer

    2 weeks ago

    Wingfield, South Australia Cleanaway Waste Management Full time $50,000 - $70,000 per year

    About UsJoin us at Cleanaway and contribute to making a sustainable future possible, together.We transform waste into resources and renewable energy. When you start to think of waste as a resource, it opens a world of possibilities.As a high-growth, ASX-listed organisation with over 10,000 employees, our goal is to be recognised by our customers as the most...

  • Customer Service Officer

    1 week ago

    Wingfield, South Australia Cleanaway Operations Pty Ltd Full time

    About UsJoin us at Cleanaway and contribute to making a sustainable future possible, together.We transform waste into resources and renewable energy.  When you start to think of waste as a resource, it opens a world of possibilities.As a high-growth, ASX-listed organisation with over 10,000 employees, our goal is to be recognised by our customers as the...

  • Administration & Customer Service Officer

    6 days ago

    Wingfield, South Australia Cleanaway Waste Management Full time $60,000 - $80,000 per year

    About UsJoin us at Cleanaway and contribute to making a sustainable future possible, together.We transform waste into resources and renewable energy. When you start to think of waste as a resource, it opens a world of possibilities.As a high-growth, ASX-listed organisation with over 10,000 employees, our goal is to be recognised by our customers as the most...

  • Customer Operations Manager

    1 week ago

    Wingfield, South Australia Pope Packaging Full time $60,000 - $120,000 per year

    About Us:· Investing in our future· Expanding our SA Operations· Diverse Product, Family Owned and Operated· Industry Leader· Exciting OpportunityPope Packaging is a privately owned, family business which was established is SA in 1954 to trade, manufacture and recycle Textile bags. Pope Packaging has diversified and grown to include both plastic and...

  • Call Centre Operator

    2 weeks ago

    Wingfield, South Australia Eagers Automotive Full time $40,000 - $60,000 per year

    Eagers Automotive - the number one oldest listed automotive retail group in Australia with over 24 locations in South Australia and 19 different vehicle brands.We are searching for a talented customer service champion to join our Service Bookings team on a FULL TIME (Monday - Friday) located at Wingfield with support hours of 08:30-16:30. You will gain...

  • Equipment services

    2 days ago

    Wingfield, South Australia TR Group Full time $60,000 - $80,000 per year

    TR Group is an experienced provider of heavy commercial truck and trailer hire and lease services. We offer a wide range of vehicles to suit most applications for both short and long-term rentals and leases, along with used vehicle sales.The role will be a critical part of our operational team, working Monday-Friday, 42.5 hours between the hours of 7am -...