Customer Operations Manager

16 hours ago


Wingfield, South Australia Pope Packaging Full time $60,000 - $120,000 per year

About Us:

· Investing in our future

· Expanding our SA Operations

· Diverse Product, Family Owned and Operated

· Industry Leader

· Exciting Opportunity

Pope Packaging is a privately owned, family business which was established is SA in 1954 to trade, manufacture and recycle Textile bags. Pope Packaging has diversified and grown to include both plastic and Paper into its production, becoming one of the leading suppliers of bags and sacks Australia wide.

About the Role:

Pope Packaging is a Customer focused manufacturing business. Our Wingfield business is seeking an experienced and dedicated Customer Operations Manager. Working closely with internal stakeholders, your primary responsibility will be to lead and oversee the administration team, ensuring efficient operations and optimal support for business functions.

Reporting directly to the General Manager, you will be accountable for implementing and managing administrative processes, actively focusing on continuous improvement, while ensuring compliance with company policies and fostering a collaborative environment.

Duties Include:

· Provide support to the Customer Service team and internal stakeholders

· Supervise and mentor Administration Officers, promoting professional development and team collaboration

· Review and refine administrative processes to enhance accuracy and efficiency in processing invoices and records

· Oversee the management of general, freight, and supplier invoices, ensuring compliance and adherence to financial policies

· Establish and monitor goals for the team, ensuring all department requests are handled with efficiency and attention to detail

· In conjunction with the Warehouse Manager, monitor and manage warehouse stock movements, including incoming shipments

· Manage all aspects of financial documentation for procurement and supplier payments

· Ensure that pricing adjustments align with invoicing after prior consultation with relevant parties

· Drive the creation, maintenance, and updating of Bill of Materials (BOM) and pricing structures

· Oversee the creation and maintenance of customer product specifications, ensuring all information is accurately recorded

About You:

· Customer and continuous improvement focused

· D365 experience highly desirable

· Results Orientated mindset with ability to work to deadlines, customer first approach

· Multi-tasker with advanced problem-solving skills

· Ability to work under pressure to deliver on customer satisfaction

· Ability to foster long-term key stakeholder and customer relationships

· Strong leadership skills and proven experience coupled with team development skills

· Good team player, work unsupervised with high work ethic and reliable

· Strong attention to detail with great communication (verbal and written) and organisational skills

Pope Packaging is committed to a high standard of workplace Safety, Health, Welfare, Environment and Quality. Pope Packaging people and customer focused, with a culture of reward and recognition. Join the team today and enjoy the success of tomorrow.

Successful applicants will be required to undergo a pre-employment medical assessment, national police clearance and reference checking.

Candidates are advised that interviewing may commence before closing date and only successful candidates will be notified.

To be considered for this opportunity with Popes, you must have full and unrestricted working rights for Australia. We regret to advise, Sponsorship is not available.

No agencies or third parties please.



  • Wingfield, South Australia Pack & Send Gepps Cross Full time $45,000 - $60,000 per year

    Join the PACK & SEND Gepps Cross TeamCustomer Support Representative / Warehouse Assistant (Part-Time Casual)Are you ready to work with one of the most respected names in logistics?PACK & SEND is a trusted leader in parcel, freight, and eCommerce logistics, with over 130 Retail Service Centres across Australia, New Zealand, and the UK.As we continue to grow,...


  • Wingfield, South Australia Cleanaway Waste Management Full time $80,000 - $120,000 per year

    About UsJoin us at Cleanaway and contribute to making a sustainable future possible, together.We transform waste into resources and renewable energy. When you start to think of waste as a resource, it opens a world of possibilities.Our Industrial Waste Services (IWS) division is the largest provider of specialised industrial solutions nationally. As a...

  • Driver - Side Lift

    1 week ago


    Wingfield, South Australia Cleanaway Operations Pty Ltd Full time $60,000 - $80,000 per year

    Competitive hourly rate + overtime opportunitiesEarly morning startsPermanent, full-time roleThe OpportunitySafely operating waste collection vehiclesLoading/unloading commercial and industrial waste and materialsTransporting loads to nominated recycling and disposal facilitiesDelivering excellent customer serviceMaintaining presentation of the vehicle,...


  • Wingfield, South Australia Cleanaway Waste Management Full time $60,000 - $90,000 per year

    About UsJoin us at Cleanaway and contribute to making a sustainable future possible, together.We transform waste into resources and renewable energy. When you start to think of waste as a resource, it opens a world of possibilities.As a high-growth, ASX-listed organisation with over 8000 employees, our goal is to be recognised by our customers as the most...


  • Wingfield, South Australia Cleanaway Full time $40,000 - $120,000 per year

    Vacancy no:522261Work type:Permanent - Full TimeLocation:Wingfield SA AustraliaCategories:Drivers & Operators, Management, Administration, Customer Service

  • Junior Operator

    3 days ago


    Wingfield, South Australia SGS Full time $60,000 - $80,000 per year

    Company Description SGS Australia is a leading provider of Testing, Inspection, and Certification services, supporting multiple industries across the country with trusted expertise and technical excellence. Backed by SGS's global legacy of over 140 years, we operate one of the largest networks of accredited laboratories and field facilities in Australia,...

  • Junior Operator

    18 hours ago


    Wingfield, South Australia SGS Full time $60,000 - $80,000 per year

    Company DescriptionSGS Australia is a leading provider of Testing, Inspection, and Certification services, supporting multiple industries across the country with trusted expertise and technical excellence. Backed by SGS's global legacy of over 140 years, we operate one of the largest networks of accredited laboratories and field facilities in Australia, with...

  • Multi System Operator

    2 weeks ago


    Wingfield, South Australia Synergie Australia Full time $40,000 - $120,000 per year

    Join a leader in environmental services, committed to delivering waste management, recycling, and sustainability solutions across Australia. With a focus on innovation and environmental stewardship, always striving to build a sustainable future by reducing waste, recycling more, and delivering exceptional service to our customers. Join our team and help us...


  • Wingfield, South Australia Hydraulink Fluid Connectors Ltd Full time $90,000 - $120,000 per year

    Description:Hydraulink is no ordinary company and this is no ordinary role.....As a leading Hydraulic hose and fitting provider we are always on the look-out for exceptional people to join our teamWe value our team members and are proud to offer: Full support – we are here to help you succeedFree onsite parkingGreat work culture and team spiritLoads of...


  • Wingfield, South Australia Tali Engineering Full time $60,000 - $80,000 per year

    Tali Engineering is a structural steel fabrication and erection specialist company based in Wingfield South Australia. We currently have a permanent position available for an experienced steel processing CNC beamline operator (38 hour week with overtime available) to join our team. Primary Duties and responsibilities: Set up and operate a variety of CNC...