Customer Service Advisor

23 hours ago

Wingfield, South Australia Scania Australia PL Full time $60,000 - $90,000 per year

Company description:

Life at Scania

Our purpose is to Drive the Shift towards a sustainable transport system.

At Scania, our people are our most valuable strength. Being part of the Scania family offers employees an exciting future in an environment that is steered by our core values; Customer First, Respect for the Individual, Elimination of Waste, Determination, Team Spirit and Integrity.

You know us as a world-leading provider of transport solutions. Leading innovation towards a sustainable global transport system. We have one unique resource at Scania to achieve this - you.

Welcome to Scania, a company that is enjoying record growth.

Job description:

What you will do

As part of the Wingfield Customer Service Team you will be ensuring the customer's needs and expectations are met throughout their Scania experience, from the first customer enquiry, through administration, invoicing, and follow up. You will be responsible for;

  • Working closely with the Service Team & Workshop Controller to ensure effective delivery of work orders
  • Delivering exceptional customer communication - external and internal
  • Managing and ensuring accuracy of all documentation
  • Creating and invoicing work orders, job lines and allocating work to the workshop for planning of activity

We offer:

Who you are

Your excellent communication and interpersonal skills will help you to drive positive business outcomes along with the following:

  • Ability to think on your feet and show initiative
  • Strong abilities in time management, organisation and administration
  • Effective problem solving, negotiation and influencing skills
  • Professional written and verbal communication skills
  • Mechanical or workshop aptitude

What we can offer you

  • A dynamic and inclusive work culture - be part of a great team environment
  • A company that is enjoying record growth and eligibility for an annual company bonus scheme
  • Salary packaging, novated leasing and exclusive discounts on retail, dining, travel, entertainment, leisure, accommodation and more
  • Corporate benefits programme with discounts at JB Hi Fi, Specsavers and more
  • Exclusive health insurance discount, access to an online health and wellness platform with up to 50% off at over 400 fitness and wellbeing brands including gyms, active wear, healthy meals, supplements, self-care and more
  • Be part of the bigger picture - a company with a focus on digitalisation, autonomous vehicles, electrification and sustainability

To apply

  • If you want to join a dynamic company with strong values, if you want to be more than a number and have a real voice, join us and start an exciting career in an international company. "Apply now" and submit your CV.
  • To apply for this role, you need to have full working or rights of New Zealand or Australia
  • Formal offer of employment is subject to standard pre-employment checks including medical and other background checks
  • As an equal opportunity employer, supporting workplace diversity, we encourage applications from people of all backgrounds, genders and cultural heritages.

  • Customer Service Officer

    3 days ago

    Wingfield, South Australia Cleanaway 2020 Full time $60,000 - $80,000 per year

    Customer Service Officer About UsJoin us at Cleanaway and contribute to making a sustainable future possible, together.We transform waste into resources and renewable energy.  When you start to think of waste as a resource, it opens a world of possibilities.As a high-growth, ASX-listed organisation with over 10,000 employees, our goal is to be recognised...

  • Customer Service Officer

    18 hours ago

    Wingfield, South Australia Cleanaway 2020 Full time $60,000 - $80,000 per year

    Customer Service Officer About UsJoin us at Cleanaway and contribute to making a sustainable future possible, together.We transform waste into resources and renewable energy.  When you start to think of waste as a resource, it opens a world of possibilities.As a high-growth, ASX-listed organisation with over 10,000 employees, our goal is to be recognised...

  • Customer Service Officer

    3 days ago

    Wingfield, South Australia Cleanaway Waste Management Full time $50,000 - $70,000 per year

    About UsJoin us at Cleanaway and contribute to making a sustainable future possible, together.We transform waste into resources and renewable energy. When you start to think of waste as a resource, it opens a world of possibilities.As a high-growth, ASX-listed organisation with over 10,000 employees, our goal is to be recognised by our customers as the most...

  • Call Centre Operator

    3 days ago

    Wingfield, South Australia Eagers Automotive Full time $40,000 - $60,000 per year

    Eagers Automotive - the number one oldest listed automotive retail group in Australia with over 24 locations in South Australia and 19 different vehicle brands.We are searching for a talented customer service champion to join our Service Bookings team on a FULL TIME (Monday - Friday) located at Wingfield with support hours of 08:30-16:30. You will gain...

  • Service Technician

    2 weeks ago

    Wingfield, South Australia Carrier Full time $60,000 - $90,000 per year

    Build a career with confidenceCarrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class,...

  • Call Centre Operator

    1 week ago

    Wingfield, South Australia Eagers Automotive Full time $40,000 - $90,000 per year

    Eagers Automotive - the number one oldest listed automotive retail group in Australia with over 24 locations in South Australia and 19 different vehicle brands.We're looking for a talented customer service champion to join our Service Bookings team on a FULL TIME (Monday - Friday) basis located at Wingfield with support hours of 08:30-16:30. You'll gain...

  • Equipment services

    2 weeks ago

    Wingfield, South Australia TR Group Full time $60,000 - $80,000 per year

    TR Group is an experienced provider of heavy commercial truck and trailer hire and lease services. We offer a wide range of vehicles to suit most applications for both short and long-term rentals and leases, along with used vehicle sales.The role will be a critical part of our operational team, working Monday-Friday, 42.5 hours between the hours of 7am -...

  • Customer Support Representative/Warehouse Operator

    1 week ago

    Wingfield, South Australia Pack & Send Gepps Cross Full time $45,000 - $60,000 per year

    Join the PACK & SEND Gepps Cross TeamCustomer Support Representative / Warehouse Assistant (Part-Time Casual)Are you ready to work with one of the most respected names in logistics?PACK & SEND is a trusted leader in parcel, freight, and eCommerce logistics, with over 130 Retail Service Centres across Australia, New Zealand, and the UK.As we continue to grow,...

  • Service Mechanic

    19 hours ago

    Wingfield, South Australia Bonetti Transport & Hire Full time $60,000 - $80,000 per year

    Bonetti Transport & Hire is currently seeking experienced Service Technician to join our high performing, collaborative, and entrepreneurial team located in Wingfield.Over past years, Bonetti has grown its name for providing a safe, prompt, and reliable transport service across South Australia.Service Mechanic - Permanent Full-timeMechanic LicenseMust have...

  • Administration Assistant

    3 days ago

    Wingfield, South Australia Superior Food Services Full time $45,000 - $65,000 per year

    About UsSuperior Food Services is an Award-winning market leader in Food Service distribution. We pride ourselves on being at the forefront of customer service excellence and providing valued offerings to our customers.Due to the continual growth of our organisation, we are actively seeking applications for our next Administration / Customer Service...