Administration Officer

Admin Superstar Wanted – Make a Real Difference Every Day

Join Metro South Addiction & Mental Health Services as our next Senior Administration Officer supporting the Evolve Therapeutic Service. You'll be the first friendly face clients meet, keeping our front office running smoothly while helping deliver vital adolescent mental health services to young people, families, and carers.

Your new role:

As the Administration Officer for Evolve Therapeutic Service, you'll provide high-level reception, administrative, and facility support that keeps our team running efficiently and our clients feeling welcome. You'll play a vital part in delivering quality mental health care to adolescents and their families in the community.

Key responsibilities include:

• Delivering professional front office and telephone reception services.
• Supporting the team with accurate data entry, documentation, and reporting.
• Liaising with clinicians and other staff to ensure smooth consumer flow.
• Maintaining records, privacy, and compliance with legislative requirements.

About you:

You're an experienced and proactive administrator who thrives in a busy, team-based environment. You bring strong communication, organisation, and IT skills — and you care deeply about helping young people and families receive quality mental health support.

You'll bring:

• Proven experience in front office, reception, and administrative support roles.
• Excellent interpersonal skills and a genuine customer service approach.
• Proficiency with Microsoft Office and relevant clinical or business systems (e.g. CIMHA, HBCIS, MyHR, S/4Hana).
• Strong organisational and time-management skills with the ability to work autonomously.

What we can offer you:

• We offer a family-friendly work environment that supports you in making the most of Queensland's laid-back lifestyle.
• We are renowned for teaching and research excellence with strong relations with Queensland's leading tertiary institutions.
• We want to empower you to build a long-term career, with countless opportunities to learn and grow, no matter your role
• You'll have all the benefits of working for Queensland's world-class public health system including generous leave entitlements, attractive salary and remuneration packages, salary packaging and access to relevant professional development allowances and/or leave, study and research assistance, corporate discounts and employee wellness programs.

About us:

Metro South Addiction and Mental Health Services:

Metro South Addiction and Mental Health Services provide inpatient, hospital-based and community mental health and community alcohol and drug services for all age groups across a number of campuses.

We embrace a forward looking, progressive approach and work collaboratively with all stakeholders in order to achieve expected outcomes. A clear and strong consumer and carer focus is promoted with our vision being to provide our community excellence in consumer centred, integrated care across the continuum of addiction (alcohol and drug) and mental health services.

INTEGRITY | COMPASSION | ACCOUNTABILITY | RESPECT | ENGAGEMENT | EXCELLENCE

Our values were created by employees for employees to shape our culture and inspire positive interactions in the workplace. Diversity of ideas, skills, traditions, and customs is celebrated as one of our greatest strengths. Having a workforce that reflects and understands the needs and expectations of our community is important to delivering safe, kinder, and more inclusive care.

We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation, and family responsibilities to apply.

We are better together.