Associate Director, Digital Environments

At Optus, we're transforming how digital platforms are built, run, and optimised and we're looking for a leader to take that transformation to the next level. As Associate Director, Digital Environments & Operations, you'll shape the strategy, delivery, and optimisation of SaaS platforms across CSS, ensuring they're secure, scalable, and effortless for our people and customers. This is your opportunity to drive innovation across some of the most critical platforms in our business, from Salesforce to AWS, GCP, Azure, SAP and more.

The day to day

Define and deliver the environment strategy that enables scalable and seamless SaaS capabilities across the organisation.

Lead cross-functional teams to design and implement secure, user-friendly, and high-performing solutions.

Oversee delivery methodologies, embedding continuous optimisation and automation wherever possible.

Ensure platforms comply with data protection regulations and embed best-practice security standards.

Manage budgets, vendor relationships, and operating plans, with a focus on maximising value.

Partner with senior stakeholders across the business to translate complex needs into practical, customer-focused outcomes.

Monitor and enhance performance metrics, ensuring platforms continually meet and exceed expectations.

Why you are our next Associate Director, Digital Environments & Operations

Strong leadership and collaboration skills, with the ability to influence outcomes across multiple teams and stakeholders.

Deep expertise in environment design, SaaS platforms, and technical architecture – with a strong focus on finops, automated on-demand environment creation / teardown & SaaS economics.

Essential operating and environment management skills in atleast two of the following environments - Cybersource, Salesforce, Adobe Cloud & SAP.

Confidence engaging with senior leaders, vendors, and regulators, with excellent communication and stakeholder management.

Proven ability to manage budgets, operating plans, and vendor partnerships to deliver measurable value.

Knowledge of compliance, governance, and security standards, with a passion for embedding them into everyday practice.

A track record of driving innovation, automation, and continuous improvement to simplify how digital environments run.

What's in it for you?

3 days in the office, 2 days remote – with flexible hours to suit

Inclusive carer neutral paid Parental Leave of up to 16 weeks

Competitive leave including 2 'Connected Leave' days

All Optus employees have access to resources, webinars and support via the 'Parents at Work portal'

Own your own growth by accessing an extensive online and facilitator led learning catalogue.

Connect at work through our employee-led volunteer groups: Culture Connect, Elevate Women, Disability Network, Express Yourself (LGBTQIA+), United Veterans, Yarn Network, Wellbeing Network and Young Professionals.

Vibrant campus life, variety of facilities including restaurants, cafes, gymnasium, GP, and post office

Free Optus bus from Macquarie University Metro Station (every 6-8 minutes); morning and afternoon

Keen to see what it's really like to work at Optus? Search #OptusLife on LinkedIn to go behind the scenes

At Optus, we are strengthened by others and that means valuing diversity and saying 'yes' to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email or call We're here to help. When you contact us, please advise your preferred method of contact and we will be in touch within 48 hours.

For more information on Diversity, Inclusion & Belonging at Optus, please visit

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