Senior Revenue Officer

Live and work in a culture rich location minutes from the Murray River, just a short drive to one of Victoria's best wine regions and with the ski fields so close you will be zooming down the mountains in under two hours.

Our employee benefits include professional development and flexible working conditions. Our conditions of employment support equal opportunities and an ethical, diverse, and inclusive workplace.

We also recognise and value your priorities beyond work. It's important to us that you have a sustainable work–life balance, so we offer flexible working arrangements, a nine-day fortnight (full-time staff) and a range of leave options and support programs.

AlburyCity is committed to being a child safe organisation by creating cultures, adopting strategies and taking action to empower children. We work hard to keep them safe from harm because child safety is everyone's responsibility.

DIRECTORATE:
Business, Growth and Community

CLASSIFICATION:
Grade F

SALARY:
$79,941 to $92,731 pa + 11.5% employer contribution to superannuation

REPORTING TO:
Revenue Supervisor

EMPLOYMENT TYPE:
Permanent Full Time

THE POSITION:
Ensure Council's rating and revenue databases are accurately maintained and all notices are processed in accordance with relevant legislation in a timely manner. Assist the Supervisor Revenue & Debt Management to foster a constructive and customer focused team environment.

Our Organisation: We are the facilitator of a thriving, resilient and liveable city full of opportunities and the custodians of an environment like no other. We consistently deliver best-in-class leadership, services, facilities and experiences, providing exceptional living for our local community.

Our Values: We are a values driven organisation and these underpin everything we do.

• Working Together: I respect, listen to and value the contributions of others and celebrate our achievements.
• Integrity: I am trustworthy, honest, accountable, open and consistent in all that I do.
• Courage and Passion: I am enthusiastic and have the confidence to speak up for the betterment of AlburyCity.
• Innovation: I seek to increase my knowledge through new ideas and continuous improvement.
• Loyalty: I am supportive of others and committed to AlburyCity and the community.

Live Well Work Well: The health and safety of our people is more than a priority, it's a commitment embedded within our values. Unlike priorities which change over time, our values form the basis for all that we do; they define our purpose and what we stand for. We seek to have a positive impact by developing a holistic wellbeing culture that empowers everyone to be their healthiest and happiest version, resulting in a more engaged and productive workforce with lower incidence of illness and injury.

It is, and always will be, our goal to have a workplace free from harm.

Two Cities One Community: On 13 October 2017 AlburyCity and The City of Wodonga entered into an historic partnership between the two cities. In August 2022 both Councils worked together to review and re-commit to the Partnership Agreement.

This partnership is a unique opportunity to develop a way forward that benefits our community as a whole with the aim of improving integration, productivity and social and economic development. It will focus on future growth that will continue to add value to both cities. Through this combined focus, underpinned by four key pillars of; leadership, economy, environment and community, we will unleash our potential and drive innovation for the benefit of the region and the nation.

Our Mission is to work together to achieve our community goals now and into the future. We understand that we are stronger together and can achieve more when working in collaboration. We will build on our current partnerships and shared values for thebetterment of Albury and Wodonga.

Child Safety: AlburyCity is committed to being a child safe organisation and our people support, listen to and empower children and young people. We create safe environments that minimise the risk of harm and we have ZERO tolerance for child abuse, violence and neglect.

KEY RESPONSIBILITIES:

• To ensure the accuracy of the rating database on split properties and strata titles and the timely issuing of supplementary levies.
• To ensure Council's Valuation data base is maintained correctly for Statement of Compliance returns and the budget/forecast processes.
• Accurately maintain registers of Rates Supplementary issues
• Ensure re-categorisations of Rate Accounts are performed within a timely manner.
• Ensure monthly statements are issued, and perform monthly reconciliation between the sundry debtor ledger and general ledger.
• Assist Revenue Officers with processing Advice to debtors and credit notes.
• To implement and monitor debt recovery relating to Accounts Receivable in accordance with Council's debt recovery guidelines.
• Provide assistance to ensure that all reminder and final notices for rates are in accordance with the Local Government Act 1993, Valuation Land Act 1916, water billing and sundry debtors notices are produced on a timely basis.
• To review and authorise S603 Certificates.
• Preparation and monitor of restricted water accounts for collection purposes.
• To assist the Supervisor Revenue & Debt Management to review and authorise rates/water inputs for processing.
• To assist the Supervisor Revenue & Debt Management to ensure that concessions/rebates for pensioners are issued in accordance with legislative, policy and other requirements and that Council has the required documents and approvals required to confirm entitlements including such things as approvals to access Centrelink records.
• Daily reconciliation of Rates Sub-Ledger to General Ledger.
• Review the Postponed Rates Register annually and reconcile the postponed rates with the General Ledger at the conclusion of each quarter.
• Perform the Pensioner Verification annually to ensure the accuracy of rating database.
• Provide timely advice to customers on Sundry Debtors, Rates and Water billing enquiries.
• Provide advice on the requirements of the Local Government Act relating to rates and charges.
• Provide assistance in the preparation of Estimates documentation with regard to rates and charges.
• In conjunction with the Supervisor Revenue & Debt Management, investigate and reply to inward correspondence on rateability matters, ensuring full Council compliance with statutory obligations.
• Oversee the daily workflow and timetable commitments of the Revenue Officers.
• Perform the duties of the Supervisor Revenue & Debt Management during periods of leave
• Perform other tasks or duties as directed by the Supervisor which are within the limits of the employee's skill, competence and training.
• Observe requirements of the WHS Legislation, relevant to the job and adhere to AlburyCity Policies and Procedures regarding WHS.
• Observe appropriate AlburyCity Policies and Procedures regarding day to day operations including Equal Employment Opportunity policies, AlburyCity's Dress Code and Standards Policy and AlburyCity's Code of Conduct.

KEY RELATIONSHIPS:

Internal

• Our People
• Councillors

External

• Debt Collection Agency
• Auditors
• Solicitors
• Real Estate Agents
• General Public
• Government Bodies

EMPLOYMENT CONDITIONS:

• Based on a 35 hour week, with actual days and times being Monday to Friday, 8:30am to 5:00pm, with an RDO in accordance with AlburyCity's RDO guidelines.
• This position does not require you to wear a compulsory uniform, however you must follow the dress code requirements within the AlburyCity's Our People Dress Code Standards. Our People are required to present a smart and professional image to the public at all times including when in public and when working remotely.
• This position involves working in a predominantly indoor environment and using a computer is considered a core component of the role. There may be occasional visits to other work locations. The position requires an average level of aerobic and physical fitness to undertake occasional physical activities, including manual handling tasks as part of a normal working environment. A medical declaration will be required to be completed prior to commencement.
• This position requires evidence of a current Australian National Police Check.
• This position is subject to alcohol and other drug testing
• This position is located at the AlburyCity Administration Building, 553 Kiewa Street, Albury.

ESSENTIAL CRITERIA:

• A tertiary qualification in a business related discipline or equivalent relevant experience

DESIRABLE CRITERIA:

• Class C (standard) Driver's Licence
• Certificate in Accounting/Finance

EXPERIENCE:

• Relevant work experience in a rating or financial environment

SPECIALIST KNOWLEDGE AND SKILLS:

• Demonstrated competence in the following
  • Microsoft Office Software Suite
  • Interpretation of legislation and regulations
  • Reconciliations
  • Data Entry
  • Record Keeping
  • Local Government Act 1993
  • Financial application software (billing systems)
  • Valuation principles (Valuations of Land Act 1916).
• Knowledge of a Local Government Financial Environment
• Understanding of debt collection