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Business Development and Client Engagement Manager

2 weeks ago

Albury NSW, Australia We Care Staffing Solutions Full time $100,000 - $120,000 per year
Business Development Manager – Disability Services (SIL & Community Supports)

Location: Riverina NSW (Albury- Wagga Wagga)
Employment Type: Full-time
Company: We Care Staffing Solutions

We are looking for a Business Development Manager to join with We Care Staffing Solutions for our Disability Services Division. We are a registered NDIS,DVA & Aged Care Packages Service provider located in Narre Warren Victoria, providing services across VIC, NSW, ACT and QLD.

In this key role, you will lead the growth of our services by building strategic referral networks and generation of leads and converting into participant placements . You will work closely with families, Support Coordinators, Local Area Coordinators (LACs), and allied professionals to promote our service offerings.

We are offering:

  • Friendly and supportive environment

  • Opportunity to join and play a vital part in a successfully growing company.

  • National Organization

  • Immediate start available

  • Career progression and development

  • Tools of the trade- Laptop and Mobile access to company vehicle.

  • Attractive salary range of $100,000 - $120,000 plus super

Duties and responsibilities include, but are not limited to:

  • Revenue Generation and Service Growth

  • The position of Business Development Manager is responsible for the growth of new client acquisition..

  • Develop and manage strong referral pipelines through Support Coordinators, Plan Managers, LACs, hospitals, and community organizations

  • Maintaining existing clients and bringing in new business

  • Be responsible for primarily growing and developing Supported Independent Living (SIL) in our NDIS services.

  • Ownership of new client intake and working with various external stakeholders until client is fully transitioned into the business.

  • Implementing marketing and communication strategies to promote the disability support business, including the creation of marketing collateral, social media campaigns, and advertising.

  • Monitoring and reporting on key performance indicators and business analytics to the senior management

  • Developing and implementing strategies to achieve revenue targets.

  • All other duties as directed by Senior Management

  • Prepare monthly reports as directed by the Operations Manager Strategy Innovation and Growth.

The ideal candidate will have experience and skills as follows:

  • A minimum of 2 years of Experience as Business Development Manager or a similar role in Disability industry

  • Extensive experience in the NDIS and Aged Care Services , ideally in a business development, intake, or support coordination capacity

  • Strong working knowledge of SIL, ILO, and SDA funding models and participant pathways

  • Proven experience to develop professional relationships that lead to business growth through new clients and client retention

  • Development and implementation of growth strategies aligned with the organization objectives.

  • A wide-ranging and working understanding of the NDIS, relevant legislations, and practice standards.

  • Demonstrated experience in leadership, stakeholder management, problem-solving skills, conflict resolution and organizational skills.

  • Self-motivated, a positive role model with a 'can do' attitude.

  • Relevant Diploma or tertiary qualification preferred

And must have:

  • Intimate Knowledge in Disability Services and NDIS framework.

  • Reliable car and current driver's license

  • Ability to use CRM programs.

  • Intermediate Microsoft Office - Outlook, Word, Excel, PowerPoint

  • Social media – ability to post ads and create traffic.

  • Hold or willing to attain NDIS Workers Screening Check, Working with Children's check, Current First Aid Certificate, NDIS Worker Orientation Module Certificate

If you are inter­est­ed and would like some more infor­ma­tion then please feel free to reach HR - Fisi Tapatuetoa on ***.

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