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Customer Advisor

2 weeks ago

Warrnambool, Victoria, Australia NAB Full time $60,000 - $80,000 per year
  • Branch role in Camperdown - read more below
  • Work in a collaborative and inclusive team environment
  • Make a real difference for our customers and communities
  • 9:15am-4:15pm Monday to Thursday and 9:15–5:15pm Friday
  • 12 month opportunity with view to become permanent
Branch Customer Advisor

Your job is just one part of your life. When you bring your skills, ideas, energy, and hunger for growth to us, you'll be recognised and rewarded for your contribution in return. You'll have our support to excel for our customers, deliver positive change for our communities, grow your career all while still having time for what matters most to you.

  • We are empowered to make a positive difference for customers and communities
  • Everyone is given the opportunity to learn, grow and achieve.
  • We set bold ambitions and clear expectations to get the best customer outcomes.
Customer AdvisorCHALLENGINGEXCITING

In this role, you will

  • Support our branch by being the first point of contact for our customers
  • Put customers at the centre of everything you do.
  • Work with your customers to understand their evolving needs and challenges and identify the most suitable products and services.
  • Ensure our customers receive a seamless, consistent, and customised experience every step of the way
  • Assist our customers with account opening, unsecured lending and banking transactions
  • Ensure all customer details are accurate and up to date
  • Demonstrate our Smarter Banking options (self-service and digital) to customers to help make their banking simple, easy and secure
  • Undertake ongoing training and development to enhance your career development
What you'll bring:
  • A passion for delivering an amazing experience to customers
  • An unwavering commitment to quality, with the will to go the extra mile
  • Passion for doing what is right even when it is hard
  • An ability to work collaboratively as a team
  • Resilience, self-motivation and energy to create our signature customer experience
  • A willingness to learn
  • A keen eye for detail
  • An appreciation for inclusion and the diversity of our customers
The Hours 9:15am-4:15pm Monday to Thursday, and 9:15–5:15pm Friday.A diverse and inclusive workplace works better for everyone

For details on the recruitment process, and accessibility, please visit . To discuss adjustment requirements, please contact the NAB Careers team, via *********** (please reference job number) or visit our Careers page through the link above for other contact options.

Join NAB

If you think this role is the right fit for you, we would love to hear from you.

Please note candidate screening and interviews may be conducted prior to the closing date of the job advert, we therefore encourage you to apply at your earliest opportunity.

Unsolicited CVs from agencies will not be accepted.

Unlock your potential as a Customer Advisor and thrive in a growth centric environment. Join us today to start the journey of your life-long career