Level 2 SOC Engineer X 3

2 weeks ago

Greater Adelaide SA, Australia Brennan IT Full time $90,000 - $120,000 per year

Brennan. Where true performance thrives.

At Brennan, we believe that how technology is delivered is every bit as important as what the technology is. We focus on creating real and relevant value for customers with solutions that fit their specific needs and always reflect their true interests.

It's a claim backed by our True Performance System – a way of working engineered to get us closer, and deliver better, for our customers and their actual experience of technology.

Why join Brennan

True performance for our customers starts with a true belief in our people.

It's why we've structured our business to help our teams, and their talents, shine bright. It's why we've created a workplace where people of all backgrounds, beliefs and experiences are welcomed and empowered. And it's why we've built an organisation where real innovation makes a genuine impact and generates true rewards for our team members.

True rewards

In addition to competitive remuneration, Brennan offers extensive benefits, including:

  • Training and certification bonuses
  • Culture Awards that recognise excellence
  • Brennan Daredevils – our annual, all-expenses paid trip awarded to our top performers and outstanding contributors
  • Vibrant, fun social activities
  • Discounted hardware and software
  • An environment that embraces learning and development

Due to growth within our Adelaide operations we are looking to strengthen our Security Operations Support team and require 3 additional Level 2 SOC analysts to join ASAP.

ROLE RESPONSIBILITIES

In your role you will be responsible for:

  • Direct engagement with clients to understand and meet their cybersecurity needs, ensuring high levels of service satisfaction.
  • Handling ad hoc cybersecurity tasks for non-security clients, showcasing versatility and problem-solving capabilities.
  • Responsible for creating and updating documentation, conducting training, and implementing service improvements.
  • Managing escalations and inquiries from Level 1 SOC analysts, providing an escalation path, advice and timely resolutions.
  • Managing tasks in the ServiceNow (SNOW) platform, along with other miscellaneous responsibilities.
  • Remaining "current" with security and IT market trends.

KEY COMPETENCIES

To succeed in this role, you will have the following experience and competencies :

  • 3+ years experience working in security operations support preferably within an MSP / SI environment
  • Great client-facing communication and presentation abilities
  • Experience in understanding security postures and identifying gaps based off security trends and findings
  • Clear, concise written and verbal skills
  • Proven ability to innovate, adapt and work under pressure in a complex environment with multiple stakeholders and firm deadlines
  • A good understanding of frameworks such as the Essential 8, ISO27001, PCI-DSS, NIST, etc
  • Australian Citizenship - Security cleared preferred but not essential

Hands-on experience with security tools including:

  • Email security platforms
  • SIEM tools and configurations
  • EDR / XDR
  • Vulnerability Management
  • Incident response playbooks
  • Microsoft security stack

Note : As part of our hiring process you will be required to undertake a National Criminal History Check

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