
Front Office Attendant
3 days ago
BETTER BEGINS HERE
Crown Resorts is a great place to visit and it's an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change - for the better. Here, you'll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.
The role
Crown Towers Sydney is looking for experienced Front Office Attendants to join the team on a full-time basis. Working in a fast paced and highly interactive environment, our guest satisfaction and luxury guest experiences are at the heart of everything we do. Front Office Attendants play a key role in ensuring that guests, visitors and VIPs receive exceptional service throughout their stay. They work collaboratively with various departments including Gaming, F&B, Bell Services, Housekeeping and Concierge to deliver unforgettable stays, whilst gaining professional development and training in an iconic, integrated resort.
Key responsibilities:
- Checking in and checking out guests, ensuring smooth front-desk operations
- Appropriately allocating rooms and escorting guests to their destination as required
- Confirming and processing accurate payment processing
- Using the Opera PMS system to accurately enter guest information and visit history is up-to-date
- Providing tailored and elevated guest experiences, including organising taxi/limousine services
- Establishing quick and genuine rapport with guests and visitors
- Answering guest queries and offering assistance when guests may require additional support
- Assisting in the reservation processes where required
Candidate requirements:
- Demonstrated experience in a front office, reception, or guest relations role
- Experience in a fast-paced, premium and customer-first environment
- Knowledge of Opera Property Manager System is highly regarded
- Flexibility to work across a rotating 24/7 roster, including weekdays, weekends, evenings, overnights and public holidays
- A commitment to delivering exceptional customer service and creating memorable guest experiences
- Strong communication skills and ability to manage multiple tasks in a fast-paced environment
- Professional presentation standards appropriate for a luxury hospitality environment
What we offer you:
- Full-time, permanent opportunity in Sydney's most luxurious property
- Tailored uniform provided, laundered for every shift
- Complimentary meal at our on-site staff restaurant (variety of hot food options, salad + sandwich bar, fruits & pastries)
- Generous discounts across all Crown hotels and restaurants Australia wide
- Ongoing coaching, training and professional development opportunities
- Chance to establish and progress your career within an iconic hotel brand
- Access to discounts with our various corporate partners across travel, insurance, heath & wellbeing, fashion, banking & finance, technology, parking
Applications close midnight Tuesday 2nd September 2025. Interviews may commence prior to the closing date, so apply now
Additional Information
What you can expect from us
On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers.
Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.
-
Hotel Concierge Attendant
21 hours ago
Barangaroo, New South Wales, Australia Crown Resorts Full time $60,000 - $80,000 per yearBETTER BEGINS HERECrown Resorts is a great place to visit and it's an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change - for the better. Here, you'll be part of the team, empowered to explore more, experience more and...
-
Membership Specialist
3 days ago
Barangaroo, New South Wales, Australia Crown Resorts Full time $60,000 - $80,000 per yearCompany DescriptionBETTER BEGINS HEREThe Crown Sydney team have 1 x part-time opportunity to join our team as a Membership Specialist.. If you have experience within membership applications and enrolments, and a passion for customer service, then this may be the perfect opportunity for youThe Membership Specialist will assist with Crown Sydney membership...
-
Butler
2 weeks ago
Barangaroo, New South Wales, Australia Crown Resorts Full time $80,000 - $120,000 per yearBETTER BEGINS HERECrown Resorts is a great place to visit, and it's an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change - for the better. Here, you will be part of the team, empowered to explore more, experience more, and...
-
Butler
2 weeks ago
Barangaroo, New South Wales, Australia Crown Resorts Limited Full time $60,000 - $180,000 per yearCompany DescriptionBETTER BEGINS HERECrown Resorts is a great place to visit, and it's an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change - for the better. Here, you will be part of the team, empowered to explore more,...
-
Front Office Attendant
1 day ago
Barangaroo, Australia Crown Resorts Full time**Company Description**: **Better begins here** Crown Resorts is a great place to visit, and it’s an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change - for the better. Here, you will be part of the team, empowered to...
-
Front Office Attendant
1 week ago
Barangaroo, Australia Crown Resorts Full time**Company Description**: **BETTER BEGINS HERE** Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore...
-
Front Office Attendant
6 days ago
Barangaroo, Australia Crown Resorts Full time**Company Description**: **BETTER BEGINS HERE** Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore...
-
Front Office Attendant
1 day ago
Barangaroo, Australia Crown Resorts Full time**Company Description**: **BETTER BEGINS HERE** Crown ReSorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore...
-
Front Office Manager
4 days ago
Barangaroo, Australia Crown Resorts Full time**Company Description**: **BETTER BEGINS HERE** Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore...
-
Front Desk Manager
4 days ago
Barangaroo, Australia Crown Resorts Full time**Company Description**: **BETTER BEGINS HERE** Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore...
-
Hotel Concierge Attendant
1 week ago
Barangaroo, Australia Crown Resorts Full time**Company Description**: **BETTER BEGINS HERE** Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore...
-
Hotel Concierge Attendant
1 week ago
Barangaroo, Australia Crown Resorts Full time**Company Description**: **BETTER BEGINS HERE** Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore...
-
Housekeeping Coordinator
1 week ago
Barangaroo, Australia Crown Resorts Full time**Company Description**: **Better begins here** Crown Resorts is an exceptional place to visit and it’s an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change - for the better. Here, you will be part of the team, empowered to...
-
Housekeeping Coordinator
3 days ago
Barangaroo, Australia Crown Resorts Full time**Company Description**: **Better begins here** Crown Resorts is an exceptional place to visit and it’s an even better place to work, a place where you can play your part in creating joyful experiences for our guests and our people. We value passion, creativity, and an appetite for change - for the better. Here, you will be part of the team, empowered to...