Administration Officer

Casual Opportunity
HS1A - HS1 | $ $ casual leave loading
About The Role
We are looking for an enthusiastic and dedicated Officer to join our busy Main Reception Team As a key member of the team, you'll play a crucial role in providing clerical support and performing day-to-day administrative duties. This includes reception, handling patient and relative inquiries, records management, data collection and entry, and offering secretarial support, all while ensuring strict confidentiality at all times. You will be a key part of the smooth-running of the Emergency Department, with a focus on customer service and a friendly, welcoming manner.

Shift Details: This role requires flexibility, with shifts covering 24 hours a day, 7 days a week, including public holidays.

Key Responsibilities

• Register patients with accuracy and attention to detail.
• Document and store patient information in line with the Medical Records Act.
• Liaise effectively with hospital departments and external medical providers.
• Prepare medical records and necessary forms for each patient's episode of care.
• Operate the switchboard and handle calls efficiently.

Qualification, Skills & Experience

• Certificate III in Business Administration or relevant experience specially in the healthcare sector.
• Proven ability to work under pressure.
• Strong attention to detail, especially in maintaining accurate, confidential records.
• Proficiency in Microsoft Word, Excel, and iPM.
• Excellent interpersonal skills and ability to work effectively within a team.

To see a full copy of the Position Description please click here.

Interested?
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APPLY
or if you wish to discuss the role prior to applying, contact Siobhan Delaney, Reception Manager on for a confidential discussion.

If you are currently employed at Grampians Health, please ensure you sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the Intranet before applying

We're actively seeking candidates for this role and will review applications as they are submitted. Applications will close when the position is filled.

About Grampians Health
Grampians Health provides healthcare to a large region at our campuses based in Ballarat, Dimboola, Edenhope, Horsham and Stawell.

Our mission is to deliver sustainable healthcare tailored to evolving community and workforce needs. We strive to enhance services and careers, providing quality healthcare to rural and regional communities. Joining Grampians Health means being part of a diverse team, with a variety of career opportunities in acute, maternity, mental health, allied health, aged care and support services.

Culture & Benefits
At Grampians Health, we recognise our staff are our greatest asset. We are committed to providing a safe and healthy environment for our staff, patients, residents, visitors, volunteers and contractors at all sites.

• Flexible work arrangements and purchase leave opportunities
• Salary packaging for living expenses such as rent/mortgage plus meals, entertainment & holidays
• Access to Fitness Passport membership
• Staff rewards and recognition programs

Horsham Region
Located on the banks of the Wimmera River, Horsham is the retail, business & service centre of the Wimmera region. With a growing population of approximately 20,000, Horsham is a vibrant city in which to live, work and play. Horsham offers affordable housing, education and accessible community services.

With natural attractions such as the Grampians National Park, Mount Arapiles and the Little Desert National Park nearby, there is plenty to see and explore.

If you are dreaming of a career change with country lifestyle, Horsham is the place for you. To learn more about Horsham please click – Visit Horsham

Diversity and Inclusion
All appointments are subject to a satisfactory police records check, immunisation clearance and Working with Children check and/or NDIS Worker Screening Check.

All employees must be willing and able to wear Personal Protective Equipment (PPE) when required, which at a minimum is a surgical mask. Additional PPE requirements are role-dependent.

Grampians Health is a child safe organisation, committed to the safety and wellbeing of all children and young people. Grampians Health is committed to providing a diverse and inclusive workforce.

We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people from culturally and linguistically diverse backgrounds, mature age workers and lesbian, gay, bisexual, transgender, queer (or questioning), intersex and asexual LGBTQIA+.