Customer Service Specialist

2 days ago

Sydney, New South Wales, Australia GSB Full time $60,000 - $80,000 per year

As our highly valued Customer Service Specialist based in Parramatta, your role will provide support and serve the local community as the first point of contact for our customers and their retail banking needs.  

This is a 12 month contract.

You'll make an impact by:  

  • Helping customer meet their financial goals through our great value savings, insurance and personal lending products
  • Deliver sales and lending results
  • Supporting our purpose of helping every Australian own their own home. 

Do things differently with us  

To succeed in this role, you will enjoy:

  • Learning new things such as new products, services, and ways of working
  • Challenging yourself to go above and beyond with each customer conversation
  • Meeting new people and building connections in your local community
  • Helping solve problems for customers by matching products and solutions to needs
  • Getting results that help our customers achieve their financial and lifestyle goals
  • Protecting customers through strict adherence and compliance to policies and regulations

Why Great Southern Bank? 

Whatever your role with us, you'll be part of a force for good. We're owned by our customers right here in Australia, so our success benefits everyday people and families. Working at Great Southern Bank, you'll also enjoy a range of fantastic benefits, some examples include: 

  • Helping you unlock a brighter future by investing in your development and wellbeing, offering you study leave, a day for you and professional wellbeing coaching.
  • Benefits that support you and your wellbeing so that you can thrive at work and at home, today and tomorrow. Enjoy access to our wellbeing centre.
  • Helping you to achieve your financial goals and positively impact your family and community. We offer discounts on a wide range of Great Southern Bank products and services such as savings and transaction accounts, insurance, home loans and more

Imagine working for a bank that truly helps people. You can. 

Questions? Please contact our Talent and Experience Partner, Danielle Moore -

At Great Southern Bank, we're committed to building a strong, inclusive and diverse workplace, where people feel a sense of belonging and are valued, connected and respected. We value diverse backgrounds, cultures, abilities, ideas and experiences; recognising the benefits they bring to our work, our communities and the way we help our customers. We support and promote an inclusive culture through flexible ways of working, collaboration, and fair and equitable decision making that empowers our people to be at their best every day. 

  • Senior Advisor, Customer Insights

    2 weeks ago

    Sydney, New South Wales, Australia NSW Department of Customer Service Full time $129,464 per year

    Senior Advisor, Customer Insights (Grade 9/10) NSW Government Digital Channels teamTemporary role to September 2026Sydney - McKell office and hybrid work optionThis is an exciting temporary opportunity for the position of Senior Advisor, Customer Insights, NSW Government Digital Channels team.The NSW Government Digital Channels team is looking for an...

  • Customer Service Specialist

    4 days ago

    Sydney, New South Wales, Australia efm Full time $65,000 - $70,000

    Competitive Salary: $65,000 - $70,000 + Super + BonusAt the heart of our service offering are our people and our promise to deliver a no better logistics experience. efm Logistics is leading as the largest 4PL provider in Australia & NZ, meaning we do much more than just ship goods. We design, build, manage and provide integrated, optimised supply chain...

  • Customer Service Specialist

    2 weeks ago

    Sydney, New South Wales, Australia Rexel Group Full time $60,000 - $90,000 per year

    Company DescriptionRexel Australia is one of the leading Electrical Wholesale and Distribution companies in the world and we offer customers innovative, sustainable electrical supplies and solutions in over 1,900 branches in 21 countries worldwide. Our vision is to be "the Electrical wholesaler who proactively services customers better than anyone else in...

  • Customer Service Specialist

    6 days ago

    Sydney, New South Wales, Australia BlueWave Talent Full time $100,000 - $120,000 per year

    Recoveries/Collections role for a Fintech in the SME lending space. Awesome workplace with young and dynamic team in the heart of the CBD Could suit a recent graduateRecoveries/Collections for Fintech - Fast paced, fun environmentThe firm has been consistently recognised in the top 5, " Best Places to Work" in AustraliaCBD based - $80k - $90k + super + bonus...

  • Relief Customer Service Specialist

    2 days ago

    Sydney, New South Wales, Australia Great Southern Bank Full time $60,000 - $90,000 per year

    As our highly valuedRelief Customer Service Specialistbased inYork Street, in the CBDyour role will provide support and serve the local community as the first point of contact for our customers and their retail banking needs.As a Relief Customer Service Specialist, you will support multiple branches across the local area. This includes branches based in...

  • Customer Service Specialist ‎

    7 days ago

    Sydney, New South Wales, Australia ahm Health Insurance Full time $60,000 - $90,000 per year

    Job description:At ahm, we think work should work with you.Because let's face it, life's too short for a job you dread. Work means different things to different people.We're all about making real, meaningful change. Our mission? Simple. To improve the health and wellbeing of Australians, starting with our team. We're constantly shaking things up to make...

  • Customer Support Specialist, Service Delivery

    2 weeks ago

    Sydney, New South Wales, Australia Convera Full time $76,515 - $153,800 per year

    Customer Support Specialist, Service Delivery - SydneyPosition OverviewThe Customer Support Specialist (full time) is responsible for evaluating and enhancing service delivery frameworks to ensure consistent, high-quality outcomes for key customers, with a focus on improving customer satisfaction and retention. This role involves analysing and optimising...

  • Senior Manager Product Engineering

    2 weeks ago

    Sydney, New South Wales, Australia NSW Department of Customer Service Full time $149,739 - $174,000 per year

    Employment Type:Temporary full-time opportunity till 30 June 2026Location:Flexible/hybrid working arrangements available across NSW, with some travel to Sydney metro locations required from time to time (negotiable)Grade:DCS Clerk Grade 11/12Salary Range: $149, ,174 p.a. base salary dependent on experience, plus 12% superannuation.The opportunityWe are...

  • Project Officer

    2 days ago

    Sydney, New South Wales, Australia NSW Department of Customer Service Full time $129,464 - $142,665 per year

    Project Officer - Communications & Stakeholder Engagement Clerk Grade: 9/10 Annual Salary Range: $129,464 - $142,665 + superannuation Employment Type: Temporary (until March 2027), Full-time Location: McKell - Haymarket, Sydney / HybridExciting opportunity in Brand, Advertising and Engagement at the Department of Customer Service - join us and work in an...

  • Senior Benefit Realisation Analyst

    1 week ago

    Sydney, New South Wales, Australia NSW Department of Customer Service Full time $129,464 - $142,665 per year

    Senior Benefit Realisation Analyst Clerk Grade: 9/10 Annual Salary Range: $129,464 - $142,665 + superannuation Employment Type: Ongoing, Full-time Location: Sydney The Department of Customer Service is looking for a Senior Benefit Realisation Analyst to join our growing team This role is an exciting opportunity to be a team leader in our Portfolio...