Customer Service Advisor

2 hours ago


Eagle Farm, Queensland, Australia MCT Group Full time $60,000 - $90,000 per year

Automotive Customer Service Advisor

About the Business

EZ Prestige is part of the MCT Group, operating within the motor industry. EZ Prestige is one of Brisbane's largest workshops and is committed to providing top-notch automotive servicing and repairs.

About the role

We're looking for an experienced and energetic Automotive Customer Service Advisor to join our team at Eagle Farm.

Key Responsibilities


• Act as the first point of contact for all customer enquiries and service bookings


• Manage the workshop diary to maximise efficiency and customer satisfaction


• Prepare quotes, repair orders, and invoices using the DMS system


• Communicate clearly with customers about their vehicle needs and recommended work


• Liaise with the workshop team to provide accurate updates on repair progress


• Promote warranty renewals and retention offers to existing customers


• Handle customer queries and concerns professionally and promptly


• Keep customer details and service records accurate and up to date


• Support compliance reporting and contribute to local business development initiatives


• Work with the admin team to submit Japanese compliance reports

What We Are Looking For


• Experience in service management and advisory roles


• Strong communication skills


• Ability to multitask


• Efficiently proficiency in computer skills, including invoicing and spreadsheets


• Strong problem-solving capabilities


• Attention to detail


• Ability to thrive in a fast-paced environment


• Capability to work independently and collaboratively within a team


• Valid driver's licence

Benefits and perks


• Certified Great Place to Work


• 24/7 Employee Assistance Program available for you and your family.


• Competitive salary + weekly pay.


• Friendly, supportive team that values collaboration and respect.

How to Apply

If you have the skills, experience and motivation and are ready to take the next step in your career, we would love to hear from you

Apply now and be part of the EZ Prestige success story



  • Eagle Farm, Queensland, Australia IntoWork Full time $45,000 - $65,000 per year

    About UsIntoWork Australia is a leading national provider of Employment, Skills, Education, and Support services that promote economic and social participation. With over 2,600 staff across more than 200 locations, we deliver tailored pathways for individuals and workforce solutions for employers. Our vision—'Vibrant Futures'—drives everything we do for...


  • Eagle Farm, Queensland, Australia Brisbane Isuzu Full time $60,000 - $80,000 per year

    Our People, Our Culture, Your CareerThe Brisbane Isuzu Trucks & Ute Service Department at Eagle Farm is currently seeking a Service Advisor and/or Customer Service Representative to compliment and support the existing, experienced team.If you enjoy providing exceptional customer service and commitment, this may be your opportunity.As an industry leading...


  • Eagle Farm, Queensland, Australia Vodafone Full time $60,000 - $80,000 per year

    At Vodafone, you could say we do 'retail' a little differently. We are about connecting people. The power of community, and the buzz you get from helping people to connect – this is what drives us to do good work.What You'll Be DoingYou'll spend your time being a customer champion; discovering what our customers want and need and helping them use...


  • Eagle Farm, Queensland, Australia APA Group Full time $60,000 - $80,000 per year

    The OpportunityAt APA, our purpose is to secure Australia's energy future. We're not doing it alone. We're doing it with our customers and communities as Australia's energy infrastructure partner, a role our unique experience and expertise positions us to play.We have an exciting opportunity available for a Customer Service Officer to join the Networks team...


  • Eagle Farm, Queensland, Australia BlueScope Full time $60,000 - $80,000 per year

    Job DescriptionBlueScope is an Australian-born global success story spanning 15 countries. Our team of over 16,500 people is our strength and we want our people to be safe, successful and well. We're leaders and innovators in transforming steel into smart products and solutions that support society, today and in the future. We're proud of brands, like...


  • Eagle Farm, Queensland, Australia Help Enterprises Limited Full time $60,000 - $75,000 per year

    About Us:Help is a Queensland-based social enterprise helping people with disability lead fulfilling and independent lives. Over the past 50+ years, we've created an integrated network of services to provide people with disability the essentials, routine, and stretch they seek in life. Whether it's employment, learning, living arrangements, community...

  • Customer Service Officer

    48 minutes ago


    Eagle Farm, Queensland, Australia Help Enterprises Full time $60,000 - $80,000 per year

    About UsHelp is a Queensland-based social enterprise helping people with disability lead fulfilling and independent lives. Over the past 50+ years, we've created an integrated network of services to provide people with disability the essentials, routine, and stretch they seek in life. Whether it's employment, learning, living arrangements, community...


  • Eagle Farm, Queensland, Australia Optimum Consulting Group Full time $45,000 - $60,000 per year

    The OpportunityOur client is well established organisation that has a great work culture and is a fantastic place to build a career. They are currently seeking motivated customer service focused staff with good administrative skills to join their team.Duties:Your daily work may change and can include any of the following tasks and responsibilities:Making...


  • Eagle Farm, Queensland, Australia Optimum Consulting Full time $70,000 per year

    Desirable Eagle Farm LocationFree Parking On Site$65,000 + SuperannuationThe OpportunityOur client is well established organisation that has a great work culture and is a fantastic place to build a career. They are currently seeking motivated customer service focused staff with good administrative skills to join their team.DutiesYour daily work may change...


  • Eagle Farm, Queensland, Australia Carbiz Full time $27 - $28

    $27-$28 p/h + Super + APR + Bonus IncentivesPart-time & Full-time opportunities availableCollaborative team culture and surrounded by like-minded individualsLooking to kickstart your career, earn great money, and gain real-world experience? Whether you're fresh out of school or juggling uni, this is the perfect opportunity to get your foot in the door with...