SERVICE ADVISOR Eagle Farm

2 days ago

Eagle Farm, Queensland, Australia Brisbane Isuzu Full time $60,000 - $80,000 per year

Our People, Our Culture, Your Career

The Brisbane Isuzu Trucks & Ute Service Department at Eagle Farm is currently seeking a Service Advisor and/or Customer Service Representative to compliment and support the existing, experienced team.

If you enjoy providing exceptional customer service and commitment, this may be your opportunity.

As an industry leading employer, we offer:

  • Attractive remuneration package and great incentives
  • Opportunity to work with Australia's #1 truck brand
  • Ongoing training to ensure we stay the best
  • Great business and people culture
  • A Real Career with progression opportunities
  • Being successful means, we are an ever-expanding company
  • Our track record demonstrates that you will learn from the best and be successful
  • Monthly Team BBQ's
  • Access to Employee Assistance Program and discounted corporate health insurance

The following competencies are sought:

  • Great time management and organisational skills
  • Dealership experience – desirable and or high level of customer satisfaction contact.
  • Great People skills - written and verbal
  • Exceptional attention to detail
  • Reliable and punctual person,
  • "Can do" attitude and a team player
  • Strong computer skills, Microsoft Office essential
  • Drivers Licence (essential)

Your Duties and Responsibilities:

  • Greeting customers, both in person and by phone
  • Processing repair orders and cash sales reports
  • Updating Dealer Management Systems and communicating with internal stakeholders to ensure all information is being passed on
  • Updating customers in person, by phone and by email on the progress of their vehicles servicing or repair
  • Providing customers with a detailed report on work performed

You will become the key contact with our customers and will be responsible for ensuring that they are kept well informed during every stage of the servicing and repair process. We are looking for the right person to join our team and deliver the highest of standards in customer satisfaction. To be a front-line member, you must be professionally minded, provide a well-presented appearance, and have an outgoing positive attitude with a high focus on customer satisfaction.

Brisbane Isuzu is a privately owned company with more than 26 years' experience specialising in Australia's No.1 Truck Brand. Currently employing over 270 people, we operate four dealerships across Brisbane with a comprehensive focus on all aspects of truck sales, vehicle fabrication & manufacture, after sales parts, service, maintenance, and heavy repair.

Our mission is to ensure we deliver quality service, care, and attention.

The company is offering full time employment, 38 hours a week, Monday to Friday with occasional overtime on a Saturday.

If you'd like to be part of the Brisbane Isuzu team, please send your CV and covering letter outlining your experience via the SEEK facility now.

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