
High School Receptionist and Personal Assistant to the Principal
4 days ago
Position Title: High School Receptionist and Personal Assistant to the Principal
Reports to: Principal
Start Date: 1 September 2025
Applications close: 22 August 2025
Employment Type: 12 month fixed term contract
This role school requires work during school term dates, plus:
- Three working days before the start of each term
- One week before the start of the school year
Position Summary:
The High School Receptionist / Personal Assistant (PA) to the Principal plays a key role in creating a welcoming and efficient front office environment whilst also providing high level administrative and organisational support to the Principal. This dual role requires exceptional communication skills, strong attention to detail, a deep understanding of the need for confidentiality and discretion, and the ability to manage multiple tasks in a fast-paced school setting.
Key Responsibilities:
Reception Duties
- Act as the first point of contact for High School students, parents, staff, and visitors.
- Answer and direct telephone calls and emails promptly and professionally.
- Maintain visitor sign in procedures and ensure compliance with school security protocols.
- Manage incoming and outgoing mail and deliveries.
- Maintain a clean, welcoming and organised reception area.
- Assist students and staff with general enquiries.
Administrative Support to the Principal
- Manage the Principal's diary, appointments, meetings, and travel arrangements.
- Draft, edit and format correspondence, reports, agendas and minutes (including Board minutes) as required
- Act as a liaison between the Principal and internal/external stakeholders.
- Assist in the preparation of documentation and briefings.
- Ensure confidentiality and handle sensitive information with discretion.
General Administration
- Maintain student records and filing systems (electronic and hard copy).
- Support coordination of school events, functions and meetings.
- Assist with administrative processes related to student enrolment, attendance and communication.
- Order and maintain stationery and office supplies.
- Undertake other duties as required by the Principal or Carmel Leadership Team.
Key Selection Criteria:
Essential:
- Proven experience in a similar receptionist or executive assistant role.
- High level interpersonal and communication skills (verbal and written).
- Strong organisational and time management abilities.
- Professional presentation and a welcoming manner.
- High level of discretion, confidentiality and emotional intelligence.
- Proficiency in Microsoft Office and school-based administration systems.
- Must have a current Working With Children Check (or willing to obtain one)
- Must have a current Police Clearance (or willing to obtain one)
Desirable:
- Experience in a school or educational environment.
- Familiarity with student management systems (e.g. TASS, SEQTA).
- First Aid certificate (or willingness to obtain).
- Knowledge of child protection and mandatory reporting.
Workplace Expectations:
- Promote a positive school culture and uphold the School's values.
- Demonstrate professionalism and integrity at all times.
- Collaborate effectively with all members of the school community.
- Comply with all school policies and procedures.
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