Senior Portfolio Analyst

Senior Portfolio Analyst

Clerk Grade: 9/10

Annual Salary Range: $129,464 - $142,665 + superannuation

Employment Type: Ongoing, Full-time

Location: McKell, Haymarket (office attendance is currently 5 days per fortnight)

Are you an experienced portfolio analyst looking for your next step in your career?

This role is an exciting opportunity to work within our Portfolio Management and Assurance team and provide support to the cluster wide portfolio (~500 projects and ~$150m) and support leadership to make enterprise, insight driven, investment decisions.

What your role as a Senior Portfolio Analyst will look like:

• Establish, build, and maintain collaborative working relationships with executive stakeholders, through effective communication, negotiation, and issue management.
• Provide sound advice and recommendations to customers and stakeholders on a complex range of portfolio issues and priorities to inform evidence-based decision making and support the achievement of sustainable portfolio outcomes.
• Support the Portfolio priorities and capital investment pipeline of projects from idea to project funding. Ensure the Portfolio priorities and capital investment aligns to the strategic outcomes and make recommendations on pipeline prioritisation. Continually review the Strategic Investment Planning process to identify ways to improve the process.
• Monitor, review and evaluate portfolio performance and effectiveness, finances and undertake analysis of relevant data on portfolio health to identify risks and issues, to meet reporting and governance requirements and enable improvements and enhancements to portfolio delivery and investment outcomes.

To be successful in this role you should demonstrate:

• Experience in a portfolio or program management team as a senior team member, who was responsible for governance, pipeline management, reporting and multiple ongoing project approvals in a complex environment.
• Excellent stakeholder engagement, being able to pivot from one priority to another quickly and able to collaborate with a team to create ideas, build reports and deliver high quality outcomes within tight timeframes.
• Experience and knowledge of complex project and program delivery methods, including the implementation of technology solutions.
• Proven experience in managing multiple complex work assignments, prioritise workload and manage others to deliver their inputs to the final work output.
• Advanced data reporting skills, able to analyse the data and finances in Excel and other tools, find trends and make recommendations. Use this data analysis and findings to create advanced graphical PowerPoint presentations that are easy to interpret. Experience in presenting data and presentation to senior stakeholders.

If you want to be part of this forward thinking, innovative team that thrive in challenging the status quo, we would love to hear from you

What we need from you:

Review the role description and apply by submitting an up-to-date resume and cover letter highlighting your experience and why you are perfect for this role.

Please note successful candidates will be required to complete additional assessments as part of the recruitment process.

Salary Grade 9/10, with the base salary for this role starting at $129,464 base plus superannuation

Click Here to access the Role Description.

For enquiries relating to recruitment please contact Meg Rapley via

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: Thursday 6 November 2025 at 9:59am

Careers at Department of Customer Service

A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact or

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process