Senior Manager Enterprise Applications

In Melbourne, water is essential to our way of life.

As caretakers for Melbourne's water cycle, we care for water, life and land throughout Melbourne: both its people and its biodiversity.

Each time you drink from the tap, flush a toilet, run through a backyard sprinkler, or kayak down the Yarra, we're there. Primed and ready, quietly delivering some of the world's cleanest water for over five million residents and wildlife that call Melbourne home, just as we have for over 130 years.

If you value making it count, diving in with curiosity, and doing what's right, you're in the right place.

Reporting to the Chief Information Officer, this full-time, permanent role sits within the IT team. As Senior Manager, Enterprise Applications, you will be responsible for ensuring core applications are dependable, secure, and meet business requirements. You will also oversee agile development teams focused on delivering practical, user-oriented solutions. Working closely with colleagues responsible for technology strategy and major projects, the role supports the smooth transition of strategic initiatives into ongoing operations, strengthens agile practices, and promotes effective service delivery through strong stakeholder relationships, team leadership, and attention to operational performance.

In this role you will:

Enterprise Applications Stewardship

• Own the operational management of all enterprise business applications (e.g., corporate, HR, finance, transformation systems).
• Ensure application availability, performance, and support in line with business SLAs.
• Lead the full application lifecycle management, including upgrades, patching, and vendor coordination.

DevOps Delivery Leadership

• Lead long-lived DevOps development teams, ensuring alignment with product owners and business priorities.
• Ensure teams are resourced, supported, and empowered to deliver high-quality outcomes.

Operational Collaboration

• Partner closely with peer roles responsible for technology strategy and major project delivery.
• Provide operational and delivery focused input and feedback on strategic initiatives.
• Ensure smooth handover and integration of strategic projects into BAU operations and agile teams.

 Stakeholder Engagement & Service Management

• Act as a primary point of contact for business stakeholders regarding enterprise applications and agile delivery.
• Manage service expectations, incident resolution, and enhancement requests.
• Drive user satisfaction and system adoption across the enterprise.

Leadership & Collaboration

• Lead cross functional collaboration between business units, IT teams, and external vendors to ensure shared understanding and alignment.
• Foster a high performance and safe culture of accountability, innovation, and continuous improvement.

Financial & Risk Oversight

• Manage operational budgets for enterprise applications and agile teams.
• Identify and mitigate risks related to system operations, delivery bottlenecks, and team capacity.

• Tertiary Qualification in IT, Computer Science, Engineering, or related field
• Certified in ITIL, PMP/PRINCE2, and Agile/Scrum methodologies (e.g., SAFe, Scrum Master).
• Extensive experience in senior technology leadership, driving enterprise-wide digital initiatives and agile transformation.
• Demonstrated success managing large-scale enterprise applications e.g. HR, Finance, Procurement, and other corporate functions.
• Highly skilled in leading agile product/platform teams and implementing DevOps practices in complex environments.
• Experience in vendor & contract management; vendor relations, contract negotiation, and SLA governance.
• Developed technology operations experience in service delivery, incident management, and continuous improvement.
• Strong Stakeholder Engagement with experience in translating technical concepts into business value and fostering cross-functional collaboration.
• Experience building, developing and leading high performing and empowered teams.

For more information, please review the attached position description: Senior Manager Enterprise

At Melbourne Water, we care about water and all life that springs from it.

Our people are fuelled by passion, and with safety at the forefront, we have an unwavering sense of purpose, and are on a mission to protect every Melburnian's way of life, one drop at a time.

We walk the talk when it comes to flexible working – but that's not all. Our culture of purpose, safety, results, and learning permeates everything we do. We're dedicated to doing what's right, and this commitment extends to the meaningful work we do in a supportive and inclusive culture that encourages you to make the most of your talents.

Our long-standing commitment to Diversity, Inclusion, and Belonging means that Aboriginal and Torres Strait Islander peoples, LGBTIQ+ individuals, people living with disability, mature age and young jobseekers from all cultures can apply with confidence knowing they are safe, affirmed, and celebrated.

If you're curious, action-orientated, outcomes-focused, and care deeply for public resources, community, and the environment, we'd love to receive an application and learn if you could be a great fit.

Click the 'Apply Now' button below and complete our online application form.

Closing date: Sunday 23rd November at 11:55pm AEST