Commercial Admin Coordinator

About Andersens

Andersens was founded in 1958 in the town of Gatton, just west of Brisbane. Perhaps it is our country roots, but from the beginning, Andersens has always maintained that our customers are our livelihood, and we are therefore 100% committed to ensuring that their satisfaction comes first.

Andersens was founded on the principles of honesty, integrity, and respect in all aspects of the business – a philosophy that is still paramount today, and which, combined with our professional, leading-edge business operating systems and practices, has earned us the reputation of being "the respected name in floor coverings for over 60 years."

Our Commercial Coordinator

As a Commercial Admin Coordinator at Andersens, you will be at the heart of our fast-paced and growing commercial flooring team. This role is both administrative and client-facing, supporting the commercial sales and project teams to ensure projects are delivered efficiently, on budget, and to the highest standards.

You will be responsible for a wide range of project coordination, financial, and reporting tasks – from preparing quotes and processing variations, to managing daily reporting, forecasts, and ensuring accurate financial tracking. You will liaise directly with builders, clients, suppliers, and installers, playing a critical role in keeping communication clear and projects running smoothly.

This position suits someone who is highly organised, detail-oriented, and confident with numbers, while also enjoying building positive relationships across multiple stakeholders.

Key Skills & Qualifications

• Strong background in administration, sales support, or project coordination (experience in construction or flooring industry highly regarded).
• Excellent attention to detail with proven accuracy in data entry, documentation, and reporting.
• Strong financial acumen, comfortable working with reconciliations, job costings, and forecasts.
• Proven ability to manage variations, sales orders, and purchase orders accurately and promptly.
• Exceptional organisational skills and ability to manage multiple priorities in a fast-paced environment.
• Excellent written and verbal communication skills with a professional and client-focused manner.
• Proficiency in Microsoft Office (Excel, Word, Outlook) and willingness to learn new systems.
• Ability to work independently and show initiative, while being a collaborative team player.

Responsibilities

• Manage maintenance requests from builders and clients in conjunction with the scheduling team.
• Raise and track variations identified on-site, including follow-up with builder representatives for purchase orders.
• Create, process, and reconcile sales orders, ensuring accuracy across all documentation.
• Prepare quote templates and assist with pricing documentation for commercial projects.
• Assist in financial tasks, including reconciliations, cost tracking, and supporting project forecasting.
• Communicate directly with builders, suppliers, installers, and clients to keep projects on schedule.
• Provide daily and weekly reporting on sales activity, job progress, and forecasts.
• Review administrative processes and support the implementation of more efficient systems.
• Deliver excellent customer service and uphold Andersens' reputation for professionalism.

Desirable Attributes

• Previous experience within a flooring, construction, or trade-related business.
• Confidence in liaising with builders, contractors, and suppliers in a professional manner.
• A solutions-driven mindset, with the ability to anticipate and resolve project or reporting issues.
• Ability to balance accuracy with efficiency to meet project deadlines.
• Positive, proactive attitude with a willingness to grow alongside a fast-expanding team.