Customer Support Service Technician

1 day ago

Prestons, New South Wales, Australia Sharp Corporation Full time $60,000 - $90,000 per year

About Sharp Corporation of Australia (SCA)

Sharp's world-wide leadership in technology innovations ensures Sharp is at the forefront of the pack. With over 52,000 employees globally and offices in 26 different countries, our products are sold with our "SINCERITY and CREATIVITY" business creed. Sharp Corporation Australia (SCA) is looking to grow our team.

At Sharp Australia, we foster a culture of 3C (Challenge, Commitment and Collaboration) among our members. We focus on solving the problem, not whose problem it is, and encourage our members to share their ideas openly to achieve the company's goals. In return, we provide an environment for our members to show their true potential and grow together.

Want to know more? Visit us on: 

About the Role

Sharp Corporation of Australia is seeking an experienced and customer-focused Service Technician to join our dynamic technical team. In this role, you will be responsible for performing corrective services, machine run-ups, installations, and technical support across our full range of Sharp equipment.

This is a hands-on position that requires strong technical ability, a proactive mindset, and a commitment to delivering outstanding customer service. You'll also play a key role in supporting other technical staff and contributing to the ongoing success of our service team.

Key Responsibilities:

  • Diagnose and repair faults on Sharp devices to ensure reliable performance and high customer satisfaction
  • Prepare and run-up machines for delivery, ensuring all pre-delivery checks are completed to Sharp standards
  • Install equipment onsite and provide end-user support where required
  • Conduct routine maintenance and inspections of showroom devices to maintain peak performance
  • Manage spare parts and consumable inventory to reduce downtime and support accurate stock replenishment
  • Meet or exceed performance KPIs including service levels, jobs per day, and customer response times
  • Provide troubleshooting assistance and technical support to fellow technicians
  • Participate in ongoing product and technical training sessions
  • Perform other duties aligned with the Sharp Direct Technician structure

About You:

  • Proven experience servicing office equipment (MFDs, printers, copiers)
  • Sound technical knowledge with the ability to troubleshoot complex issues
  • Strong organisational and time-management skills
  • Excellent customer service and communication skills
  • Ability to work both independently and as part of a team
  • A current driver's licence is essential
  • Relevant industry certifications or qualifications are highly regarded

Why Join Sharp?

  • Work with a trusted global brand known for quality and innovation
  • Ongoing training and professional development opportunities
  • Supportive team environment with opportunities for growth
  • Company vehicle provided
  • Be part of a company that values customer satisfaction, integrity, and teamwork

  • Customer Service Officer

    7 days ago

    Prestons, New South Wales, Australia Architectural Window Systems Full time $60,000 - $80,000 per year

    When Architectural Window Systems (AWS) was founded, we made the commitment to be a great company that is not just another aluminium supplier, but a reliable, full-service business partner that creates exceptional long-term value for our customers, employees and business partners.Our Fabricator Network represents the largest network of independently owned...

  • Customer Service/Admin

    3 days ago

    Prestons, New South Wales, Australia Sydney Fresh Poultry Full time $60,000 - $65,000 per year

    Based in Prestons, our company delivers to restaurants and butchers throughout Sydney. We are a growing business, well known in the Asian community for our fresh poultry products. We are currently searching for a Customer Service/Admin with great work ethic and a can-do attitude to join our team.The Role:In this position, you will be required to work 5 days...

  • Air-conditioning Technician

    5 days ago

    Prestons, New South Wales, Australia MAKIBE Australia PTY LTD Full time $60,000 - $80,000 per year

    Makibe Australia, is currently looking to recruit Air-conditioning technicians that hold current and valid aircon or refrigeration licencesThis role is based in Prestons, south west Sydney, and occasionally you will be required to travel to various clients to service and maintain their air-conditioning systems.The people we are looking for must possess the...

  • Disability Support Worker

    1 week ago

    Prestons, New South Wales, Australia Advantage Healthcare Support Full time $60,000 - $90,000 per year

    URGENT HIRINGDisability Support Workers willing to travel to Prestons NSW 2170.Availability:Must be available on Wednesdays and Thursdays: 6pm to 9pm. Required:NDIS Workers Screening Check (Service NSW) (or willing to obtain).Valid First Aid & CPR Certificate.Working with Children Check (WWCC).Current full Australian driver's license and own car (not...

  • Diesel mechanic

    5 days ago

    Prestons, New South Wales, Australia Truckfix NSW PTY LTD Full time $90,000 - $120,000 per year

    About the role Truckfix NSW PTY LTD is seeking an experienced Diesel Mechanic to join our team in Prestons, NSW. This full-time role is crucial in ensuring our customers of commercial vehicles are well-maintained and roadworthy. As a Diesel Mechanic, you will be responsible for diagnosing, repairing and servicing a variety of heavy-duty diesel engines and...

  • Office Administrator + Sales Support

    1 day ago

    Prestons, New South Wales, Australia Viking Imports Full time $50,000 - $80,000 per year

    Viking Imports is a family owned specialty food importer, distributor and 3PL solutions provider. We supply premium products to Australia's leading independent retailers, health food stores, specialty deli's and major supermarket chains. Some of our best sellers are frozen wild blueberries, organic goat feta and Swedish crispbreads Having been in operation...

  • Product Specialist

    1 week ago

    Prestons, New South Wales, Australia WheelChair Sales Indesign Full time $60,000 - $100,000 per year

    About the role Join the dynamic sales team at WheelChair Sales Indesign', a leading provider of top-quality mobility solutions in the healthcare industry. As a Product Specialist, you will play a crucial role in delivering exceptional customer service and driving sales growth for our innovative wheelchair and mobility products. This full-time position is...

  • Claims Officer

    3 days ago

    Prestons, New South Wales, Australia GWA Group Full time $60,000 - $90,000 per year

    We are seeking a Claims Officer to join our Prestons based Finance team on a full-time 12-month fixed term contract. About the roleThis is a key role which will have responsibility for the end-to-end processing of customer claims, ensuring accuracy and timely resolution.Key responsibilities will include:Enter, scan, and attach claims into the system daily....

  • Emergency Repair/ Make Safe Supervisor

    7 days ago

    Prestons, New South Wales, Australia Ambrose Construct Group Pty Ltd Full time $90,000 - $120,000 per year

    Are you looking for a desktop role to transfer your building and restoration knowledge or prior make safe skills into?  This is an exciting opportunity to work for one of Australia's leading insurance repair and restoration builders from our Prestons office.  Ambrose Construct Group are seeking motivated individuals to join our Make Safe team. If you're...

  • Account Manager, Merchants

    2 weeks ago

    Prestons, New South Wales, Australia GWA Group Full time $104,000 - $130,878 per year

    We are seeking a dynamic and results-driven Account Manager to join our Merchants team on a permanent, full-time basis.The territory covers Central/North/Mid Coast region (candidates should be based ideally in Newcastle or Central Coast), but when in the office, the base location will be Prestons.Join our vibrant team at GWA, where our rich Australian and...