Customer Service Officer – Full time Position

6 days ago

Prestons, New South Wales, Australia La-Z-Boy Australia Pty Ltd Full time $45,000 - $60,000 per year

Full Time | Monday to Friday – 9am to 5pm | Office-based Prestons, NSW 2170

La-Z-Boy Australia is seeking a professional and motivated Customer Service Officer to join our team in Prestons.

This role is ideal for someone with customer service experience in an office environment – but we also welcome applicants with strong potential and a great attitude.

About the Role

As the first point of contact for our customers, you'll play a key role in delivering outstanding service and supporting our team with order processing and administration.

Key responsibilities include:

  • Handling inbound calls and responding to customer enquiries
  • Data entry – processing orders and service requests
  • Delivering professional and friendly customer service
  • Assisting with general office administration tasks

What We're Looking For

  • Experience in customer service – office-based preferred but not essential
  • Strong communication skills – verbal and written
  • Basic computer knowledge and attention to detail
  • Ability to multi-task, stay organised and work independently
  • Reliable, proactive and team-oriented

Why Join La-Z-Boy?

  • Work with a global, well-known brand
  • Supportive and welcoming office environment
  • Stable weekday hours (9am–5pm)
  • On-the-job training and development
  • Be part of a team that values collaboration and customer satisfaction

To apply, please email your resume to

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