Service Scheduler

2 days ago

Underwood, Queensland, Australia Always Prompt Repairs Full time $60,000 - $80,000 per year

Join Our Team as a Service Scheduler & Customer Service Superstar

Are you a dynamic, organized, and customer-focused individual looking for a rewarding role in a fast-paced and growing industry? Join our thriving team in Underwood and become a key player in the electrical repair industry

About the Role:

We're seeking an energetic and articulate Service Scheduler & Customer Service Representative to join our friendly and supportive team. This is a busy and varied role where no two days are the same You'll be at the heart of our operations, helping customers with service bookings and ensuring smooth day-to-day operations.

What You'll Do:

Be the first point of contact for customers, answering incoming calls with confidence and professionalism.

Save the day for our customers, by quickly and accurately booking service jobs for customers.

Support our service team by providing phone support, creating and sending quotes to customers

Dive into the day-to-day operations of a growing business, where your contributions will make a real impact.

Why You'll Love This Role:

Variety and Challenge: From customer interactions to providing office support to our field team, you'll enjoy a role that keeps you on your toes.

Growth Opportunities: As our business expands, so will your responsibilities and career prospects.

Supportive Team: Join a welcoming, encouraging, and collaborative work environment where your ideas are valued.

Work-Life Balance: Enjoy stable hours – Monday to Friday, between 8 am to 4:30 pm.

What We're Looking For:

A positive attitude and a passion for delivering exceptional customer service.

Strong organizational and time management skills, with the ability to thrive under pressure.

Excellent communication skills, both written and spoken, with a professional phone manner.

A tech-savvy mindset with proficiency in data entry and a keen interest in computing.

Experience in the electrical/whitegoods industry is a bonus, but not essential – we'll provide training for the right candidate

A good understanding of Brisbane and Surrounding Suburbs is essential as this knowledge will be required to schedule our Technicians.

What We Offer:

A competitive salary package that rewards your skills and dedication.

A chance to be part of a growing business with a bright future.

A supportive and friendly team that feels like family.

Ready to Join Us?

If you're excited by the idea of a role that combines customer service, technology, and hands-on problem-solving, we'd love to hear from you Apply now and take the first step toward a fulfilling career with us.

We can't wait to welcome you to the team

Apply today and let's spark something amazing together

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