Customer Service/Receptionist

Receptionist/Client Services – Accounting & Financial Planning Office

Location: Bankstown

Job Type: Permanent : Full-time :

Salary Package : $60,000 - $70,000 ( Based on experience )

About Us:

AMCO Public Accountants is a trusted accounting and financial planning practice dedicated to helping individuals and businesses achieve their financial goals.

Our team prides itself on professionalism, accuracy, and exceptional client service.

We are currently seeking a friendly, organised, and detail-oriented Receptionist/Client Services to be the welcoming face of our firm.

Founded in the heart of Bankstown, AMCO Public Accountants began with a simple yet powerful vision: to build a better financial future for our community. Our founding partner, Danny Mazevski, brought decades of experience from Corporate Accounting and Deloitte to create a practice focused on knowledge, integrity and care.

From humble beginnings with just two staff, we've grown into a dynamic team of 18 professionals - each selected for their excellence and aligned with our shared values. We're proud to serve everyday taxpayers, professionals, and small to medium-sized businesses with tailored advice across Taxation, Financial Planning, and Management Consulting.

Over 90% of our client base has originated from referrals, a testament to the loyalty and trust we've earned over many years.

As an integrated practice, we offer not just compliance, but insight, wisdom, and certainty in a very uncertain environment.

We welcome the opportunity to support you and your family build, manage and protected wealth.

Key Responsibilities

· Greet clients and visitors in a professional and courteous manner.

· Manage incoming calls and emails, direct inquiries to the appropriate team

members.

· Schedule and confirm client appointments for Accountants and Financial Planners.

· Maintain client records and assist with data entry into CRM or accounting systems.

· Handle incoming and outgoing mail, documents, and confidential client

information.

· Keep the reception area tidy, organised, and reflective of our professional image.

· Oversee Office Stationery, Postage and Petty Cash requirements.

· Schedule office social events (incl. Christmas Party)

· Assist with basic bookkeeping tasks as required, including, filing, scanning and

lodgements via the ATO, ASIC etc.

Requirements

• Previous experience in an accounting, financial services, or professional office environment preferred.
• Strong interpersonal and communication skills, with a customer-focused attitude.
• High attention to detail and ability to maintain confidentiality.
• Proficient in Microsoft Office (Word, Excel, Outlook) and comfortable learning new software systems.
• Excellent time management and organizational skills.
• Professional presentation and a proactive, can-do attitude.
• Focused on excellence and keen to progress in a professional practice.

Why Join Us

· Work in a supportive, collaborative, and professional environment that values

accuracy, integrity, and teamwork.

· Enjoy an opportunity to gain hands-on insight into the accounting, taxation, and

financial planning by working closely with experienced professionals.

· Benefit from ongoing training and mentorship to develop both technical and

interpersonal skills.

· Financial support to progress further education and develop a professional career.

· Practice support to realise own potential within a respected and well-established

firm, with opportunities for advancement.

· Be part of a company culture that encourages learning, open communication, and

continuous improvement.

· Contribute to meaningful projects that make a real difference to clients and the

organisation.

Job Types: Full-time, Permanent

Pay: $60,000.00 – $70,000.00 per year

Benefits:

• Professional development assistance

Experience:

• Customer service: 3 years (Preferred)
• System administration: 1 year (Preferred)

Work Authorisation:

• Australia (Preferred)

Work Location: In person