Salesforce Administrator

3 days ago


Sydney, New South Wales, Australia SSI Full time $104,000 - $130,878 per year

Do you want to work for a leading national not-for-profit organisation providing dedicated human and social services to a diverse Australia?

With community at the heart of everything we do, our purpose is to create a world in which everyone has access to equal opportunities.

About the Role

Fantastic opportunity for an experienced Salesforce Administrator to join our IT Business Applications team. Working across a large dynamic Salesforce organisation with over 600 users, this is a great chance to drive growth & have an impact at SSI working across multiple Salesforce products. Partnering with key internal stakeholders, you will be responsible for managing the day-to-day support, maintenance and improvement of the Salesforce platform.

Key responsibilities include:

  • Provide daily support for Salesforce users, addressing inquiries and resolving issues promptly.
  • Collaborate with end-users to understand their needs and provide guidance on Salesforce best practices.
  • Work closely with stakeholders to gather and document business requirements for Salesforce configuration, ensuring optimal system performance.
  • Manage and maintain data integrity within Salesforce, including data imports, updates, and cleanup activities.
  • Develop and implement data quality strategies to ensure accurate and reliable information.
  • Create and maintain flows and other automation processes to streamline business processes.
  • Implement and optimise automation solutions to enhance system efficiency.
  • Document system configurations, processes, and procedures for reference and training purposes.
  • Keep documentation up-to-date with any changes made to the Salesforce instance.
  • Administer user access and security settings to ensure data integrity and compliance with organisational policies. Conduct regular security audits and address any vulnerabilities.

About You

Working as part of a highly collaborative IT function you will be a critical thinker who is passionate about the Salesforce platform. To be successful in this role you will have the following:

  • Preferred Bachelor's degree in Business, IT or another related field
  • Salesforce Administrator Certification Required
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to prioritise and manage multiple tasks in a dynamic environment.
  • 12 Months+ proven experience as a Salesforce Administrator.

About Us

Settlement Services International (SSI Group) is a community-based organisation and social business that supports newcomers and Australians to achieve their full potential. Taking an integrated approach how everyone can thrive within the community in which they live and the wider Australian society, we support children, young people and families; people living with disability; and asylum seekers, refugees and migrants. Our programs include facilitating employment, multicultural foster care, creating community engagement, advocacy, and influencing government and international affairs and provide though leadership within our sector nationally and globally.

About our Benefits

  • Salary packaging options to receive up to $15,900 of your salary tax-free meaning more take-home pay
  • Industry leading hybrid and flexible working arrangement supporting work from home and office, including the opportunity of a 9-day fortnight;
  • Access to in-house training and learning opportunities for professional development and growth.
  • Access to our inhouse wellbeing programs
  • Working alongside professional and dedicated team members all wanting to make a difference in our communities.

About our Recruitment Process

SSI Group is strongly committed to actively safeguarding children and young people and providing a safe environment for them to thrive. We ensure children and young people's safety, and wellbeing is embedded in the everyday thinking and practice of everyone at SSI, whether they interact directly or indirectly with children and young people. All employees will undergo a National Police Clearance and a Working with Children Check as a condition of employment.

Our commitment to Diversity

SSI strives to be an inclusive workplace for all people. We recognise that we operate in a diverse community and welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, refugees and people with disability.

To Apply

If excited by the information above, we look forward to receiving your application, including your resume and cover letter expressing your interest and suitability for the role.

Applications close 23rd September 2025

If you would like more information on the recruitment process, please contact the talent acquisition team at 

A recruitment pool may be created for permanent and temporary opportunities of the same role or role type that may become available in the future.

SSI is a Disability Confident Recruiter, and our Talent Acquisition team can assist in; providing alternative formats to apply, making adjustments to the recruitment process, (including the application form),  and offering information about workplace adjustments and support networks.Should you require adjustments please email us at 

Please note we will be scheduling interviews as applications come in, so please apply urgently if you believe this role aligns with your goals and experience.



  • Sydney, New South Wales, Australia The Workplace Gender Equality Agency Full time $90,000 - $120,000 per year

    Salesforce Administrator APS6 Non-ongoing – 12 month contract Why this role matters The Salesforce Administrator will undertake all day-to-day administration responsibilities of the Agency's Salesforce platform. The Salesforce Administrator, working closely with the Technology Platform Manager and Business Analyst, serves as proxy for the customer -...


  • Sydney, New South Wales, Australia White Bay Full time

    Join to apply for the Salesforce Administrator role at White BayJoin to apply for the Salesforce Administrator role at White BayThis range is provided by White Bay. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeA$120,000.00/yr - A$130,000.00/yrDirect message the job poster from White...


  • Sydney, New South Wales, Australia White Bay Full time

    Join to apply for the Salesforce Administrator role at White BayJoin to apply for the Salesforce Administrator role at White BayThis range is provided by White Bay. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay rangeA$120,000.00/yr - A$130,000.00/yrDirect message the job poster from White...


  • Sydney, New South Wales, Australia SSI Full time

    About the Role Fantastic opportunity for an experienced Salesforce Administrator to join our IT Business Applications team. Working across a large dynamic Salesforce organisation with over 600 users, this is a great chance to drive growth and have an impact at SSI, working across multiple Salesforce products. You will partner with key internal...


  • Sydney, New South Wales, Australia SSI Full time

    About the RoleFantastic opportunity for an experienced Salesforce Administrator to join our IT Business Applications team. Working across a large dynamic Salesforce organisation with over 600 users, this is a great chance to drive growth and have an impact at SSI, working across multiple Salesforce products. You will partner with key internal stakeholders...


  • Sydney, New South Wales, Australia Talent Redefined Full time $90,000 - $120,000 per year

    We're looking for a Salesforce Administrator to be that difference for the Australian team of a global healthcare company. You'll be the one who keeps things tidy, makes the dashboards make sense, and helps the team to actually enjoy using Salesforce.This isn't about coding or endless system rebuilds, that's handled globally. Here, it's about being the go-to...


  • Sydney, New South Wales, Australia TSA Riley Full time $90,000 - $120,000 per year

    TSA Riley is a global project consultancy of 1,000 experts with experience across all stages of the project lifecycle. Our mission is to help our clients and communities realise the transformative power of their built assets. At TSA Riley, a road is more than asphalt, it's how we get home to our families. A school provides more than an education, it's where...


  • Sydney, New South Wales, Australia Lendi Group Full time $90,000 - $120,000 per year

    Job DescriptionLove owning your work, solving complex problems with simple solutions, and building systems that really matter?Join us todesign, build, and maintain Salesforce solutionsthat keep our business running smoothly and at scale. Work in a collaborative agile team, make an impact, and see your work in action every day.This is a permanent, full-time...


  • Sydney, New South Wales, Australia Salesforce Full time

    Customer Success Manager - Public SectorJoin to apply for the Customer Success Manager - Public Sector role at SalesforceCustomer Success Manager - Public Sector2 days ago Be among the first 25 applicantsJoin to apply for the Customer Success Manager - Public Sector role at SalesforceTo get the best candidate experience, please consider applying for a...


  • Sydney, New South Wales, Australia Salesforce Full time

    Customer Success Manager - Public SectorJoin to apply for the Customer Success Manager - Public Sector role at SalesforceCustomer Success Manager - Public Sector2 days ago Be among the first 25 applicantsJoin to apply for the Customer Success Manager - Public Sector role at SalesforceTo get the best candidate experience, please consider applying for a...