Digital Team Leader

This opportunity is with Miramar Underwriting Agency, a general insurance underwriting agency that provides business insurance solutions tailored to the client needs of general insurance brokers. As a wholly owned subsidiary of Steadfast Group Pty Ltd, we act on behalf of a number of insurance companies in Australia and internationally. Our aim is to provide innovative solutions for property, liability and engineering risks to protect businesses against financial loss.

About the Opportunity

The Digital Team Leader for the Liability Team is responsible for leading and coordinating digital initiatives that enhance underwriting efficiency, broker engagement, and service delivery across liability insurance products. This role involves managing digital workflows, supporting underwriters with technology-driven solutions, and ensuring seamless integration with platforms like the Steadfast Client Trading Platform. The Team Leader fosters collaboration within the liability team, drives innovation in underwriting practices, and champions Miramar's commitment to tailored, responsive insurance solutions.

Key Responsibilities

• Define and drive the digital product vision and roadmap for underwriting platforms and tools.
• Collaborate with operations, technology, data teams to deliver scalable and compliant solutions.
• Provide portfolio steering across the portfolio with a focus on industry, segment and rate elasticity.
• Ensure underwriting practices are consistent, compliant, and aligned with company policies.
• Lead, coach, and support a team of underwriters and analysts to achieve performance and service excellence.
• Foster a collaborative, inclusive, and high-trust team culture.
• Track team performance metrics and identify opportunities for improvement.
• Ensure service level agreements (SLAs) and turnaround times are consistently met.

Skills and Qualifications

• Minimum 5 years relevant product specific experience. Relevant insurance qualifications through a fellowship/associateship or equivalent. Previous management experience (ideally).
• In depth knowledge of underwriting process, risk assessment and digital transformation.
• Strong understanding of portfolio steering within a digital workflow.
• Ability to provide professional level of service to intermediaries and to ensure the team provides quality service to relevant client groups.
• Strong communication and interpersonal skills.
• A passion for mentoring and developing a high-performance culture.

Benefits

As a valued member of the Steadfast team, you'll enjoy a comprehensive array of benefits tailored to support your professional and personal well-being. Joining Steadfast means gaining access to:

• Hybrid working arrangements to help you balance work and home life.
• Career advancement opportunities and professional development through training programs, mentorship initiatives, and tuition reimbursement. We also partner with ANZIIF for accreditation and qualifications.
• Free company provided Life, Temporary Permanent Disablement, Salary Continuance and Travel insurances, plus access to other discounted insurances.
• An expansive Health and Wellbeing program, which includes free annual health checks, free annual skin checks, Flu shots, holistic support and advice, and confidential counselling.
• Working in a vibrant and collegiate culture where you are a person, and your contribution is valued.

About Us

Miramar believe that businesses should have access to insurance solutions that are as individual as they are. Far from a one-size-fits-all approach, we think outside the box to deliver responsive service, intuitive advice and tailored policy coverage.

By valuing relationships and taking the time to truly understand your client's needs, you can trust that Miramar insurance solutions are the right one.

Our commitment to innovation, communication, and fit-for-purpose insurance ensures award-winning products that are recognised year after year by the brokers we work with.

Our parent company Steadfast are leaders of the general insurance broking and underwriting industry, and we lead from the front. We are proud of our diverse mix of people and skills, coming together across multiple business and business units to create the next generation thinking, systems and technologies that will drive the insurance sector forward.

As a wholly owned subsidiary of Steadfast, Miramar provides valuable opportunities to build meaningful career opportunities alongside some of the brightest and most influential people in the insurance industry.

To Apply

If Miramar and its people sound like the type of company you are looking for and the opportunity is of interest to you, please click on the link to apply today

We are always on the lookout for great talent, if you are interested in a confidential conversation regarding career opportunities, please email

We believe that our people are our greatest asset. Our people are chosen for their personalities, their ethics and professional qualities without any exclusion, preferential treatment, or discrimination. We are proud to be an equal opportunities employer and do not discriminate by reason of age, gender, gender identity, race, sexual orientation, nationality, religion or disability or any other difference. We encourage applications from all individuals and will provide appropriate assistance for candidates with disabilities or special needs throughout the recruitment process upon request.