Operations Coordinator

2 days ago

Perth, Western Australia Pentagon Freight Services Full time $60,000 - $90,000 per year

For 50 years, Pentagon Freight Services has worked alongside the critical industries we serve by providing best-in-class freight forwarding and logistics. Our aim is simple – we want to deliver certainty for a world that never stops.

We currently have a vacancy for an Operations Coordinator within our Perth Team. This position will be responsible for coordinating multiple aspects of operations including import, export, domestic & commercial.

The fundamental responsibilities of this role include:

  • Liaising with customers and overseas offices to coordinate operational enquiries and shipments
  • Registering shipments in Cargowise and coordinating formalities including export and import processes with PFS Customs department and Customs / DAFF
  • Verifying cargoes suitability for international and or domestic transport and making relevant arrangements should the freight require re/packing or fumigation, special handling, etc
  • Facilitating airfreight / seafreight bookings of various types of cargo including dangerous goods
  • Monitoring shipments through to completion, particularly OOG, Breakbulk
  • Monitoring progress of customs and quarantine clearance via ICS and communicating the outcome to the customer
  • Completing billing process; timely and accurately coding of supplier's invoices and preparing files for handover to PFS Accounts as per contracted rate agreements
  • Delivering a high level of customer service including assisting with RFQ's
  • Participating in general office tasks as required

The successful candidate will have:

  • Minimum 2 - 3 years experience in a similar position
  • Knowledge of customs and freight forwarding terminology
  • Excellent working knowledge of Customs ICS and Cargowise computer systems
  • High level customer service skills
  • Positive and professional attitude
  • High attention to detail and strong planning and organisation skills
  • Ability to prioritise tasks effectively in a busy work environment
  • Excellent communication skills both verbal and written
  • Ability to work autonomously and within a team environment
  • Current unrestricted drivers licence

Shortlisted candidates will be required to undergo a Criminal History check.

To find out more about Pentagon Freight Services please visit our website at

Please contact Angela Keswick, HR Manager on , for more information or click the 'Apply' button

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