Social Enterprise Recycling Manager

2 weeks ago

Western Downs, Australia RedDoor Community Services Full time $60,000 - $90,000 per year
About RedDoor

RedDoor Community Services is a values-led, community organisation supporting young people and people with disability across Cloncurry and Mount Isa. Our social enterprises create local jobs, skills and opportunities while delivering practical services for the community.

The Opportunity

We're seeking a hands-on Social Enterprise Manager to lead day-to-day operations of our recycling and reuse site in Cloncurry. You'll mentor young people and participants with disabilities, keep the site safe and compliant, own daily checks and logs, handle customer enquiries and complaints, and make sure admin and reporting are tight and on time.

What you'll do
  • Run daily operations of the recycling & reuse site (opening/closing routines, workflow and rostered activities).
  • Ensure WHS compliance: complete and file daily safety checks, hazard/incident reports, inductions and toolbox talks.
  • Maintain required checks, logs and registers (equipment, vehicles/plant, training, waste/recycling movements, cleaning).
  • Provide patient, kind, on-the-job mentoring to young people and participants with disabilities; set clear tasks and support success.
  • Deliver responsive customer service; acknowledge and resolve complaints professionally and within policy timeframes.
  • Keep administration sharp: recordkeeping, stock/consumables ordering, contractor/vendor coordination.
  • Prepare concise operational reports for management and funders; respond promptly to emails and stakeholder requests.
  • Build positive relationships with customers, suppliers and community stakeholders; represent RedDoor well in the community.
About you
  • Patient, kind and supportive leader who models safe, inclusive practice.
  • Highly organised with strong attention to detail; reliable with follow-ups and deadlines.
  • Clear communicator who can give simple instructions and coach others on the job.
  • Confident using everyday digital tools (email, spreadsheets/forms) and completing online logs/checklists.
  • Comfortable with hands-on work and supervising a small team.

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