Administrative/Reception/Intake Officer

2 days ago

Fairfield, Australia a8537dc7-92bf-47d7-9bf1-75f6b50d5791 Full time $45,000 - $65,000 per year

Join PsychOrium: A Purpose-Driven Psychology Practice

Are you a conscientious and empathic individual looking for a role where you can make a real difference? PsychOrium, a forensic and clinical psychology practice in Sydney's South West, is seeking a dedicated and professional Administrative/Reception/Intake Officer to join our team and support our mission to transform lives.

This role is perfect for a highly detail-oriented, self-motivated person who thrives on a dynamic and at times fast paced environment. You will be provided with meaningful work and personal growth, including on-site training, fostering skills in client engagement, administrative expertise, and teamwork.

At PsychOrium, we work with various presentations including clients involved with the justice system. We need someone warm, empathic, reliable, and passionate about creating a supportive environment for both clients and staff.

What We're Looking For

To thrive in this role, you'll need:

  • A polished, professional demeanour.
  • Confidence paired with a calm personality.
  • A deep sense of purpose and commitment to meaningful work.
  • Exceptional communication and phone etiquette skills.
  • Strong proficiency with Microsoft software and Google apps.
  • Meticulous attention to detail and organisational skills.
  • The ability to manage multiple tasks under pressure.
  • Discretion in handling confidential information.
  • Initiative, adaptability, and a collaborative spirit.
  • A minimum of 6-12 months experience in healthcare administration or similar roles.

Your Responsibilities Will Include

  • Welcoming clients with professionalism and warmth.
  • Managing sensitive information with care and accuracy.
  • Assisting the Principal Forensic & Clinical Psychologist with referral management and prioritisation.
  • Balancing daily accounts and ensuring data integrity.
  • Streamlining workflows through scanning, data entry, and correspondence management.
  • Assisting psychologists with calendar management and ad hoc tasks.
  • Responding promptly to incoming enquiries and prioritising tasks effectively.

Why Join Us?

  • Be part of a supportive and purpose-driven team.
  • Develop invaluable skills in a professional, growth-oriented environment.
  • Gain hands-on experience in a dynamic field that makes a tangible impact on people's lives.

How to Apply

If you're ready to contribute to a practice that values professionalism and purpose, we'd love to hear from you Submit your resume along with a personalised cover letter that demonstrates how your values and skills align with this role.

Australian citizenship is required for this position.

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