Adc Receptionist/ Admin Support

**Introduction**:
CORE Community Services Ltd. is a not for profit organisation serving South West Sydney for over 40 years. We provide a wide range of services, activities and programs across 5 Services - Children's Services, Youth Services, Multicultural Communities, Aged and Disability Care (ADC) and Community Engagement.. Our mission is to provide tailored diverse client centric services and opportunities that support and empower vulnerable communities to thrive, resulting in the best outcomes for all individuals.

**Description**:
The primary responsibility of the Receptionist & Administrative Support is to be a key point of contact for customers and visitors at the site providing reception and administrative duties and support.

The primary responsibility of the Receptionist & Administrative Support is to be a key point of contact for customers and visitors at the site providing reception and administrative duties and support.

This role is responsible for the overall front office activities which includes handling incoming calls and visitors, while maintaining office common areas, mail services and provide other administrative support.

Critical to this role are exceptional interpersonal, communication and time management skills, along with good knowledge of Microsoft office packages and the flexibility to support the team.

**Responsibilities Include**:
Maintain a professional presence and rapport at all times in interactions by phone or in person with management, staff and consumers.

Promote a professional environment by ensuring that the reception area is clean and presentable atmosphere for incoming visitors.

Answering the phone in a professional & friendly manner

Ensure that all staff and visitors comply with the sign in and out procedures, which includes the register and induction.
- Receive and distribute incoming packages or other special mail and assist staff with outgoing packages.

Provide information and referral to public.

Maintain current register for First Aid Certificate, Driver licences, Car Rego, and Police Check for staff and volunteers.

Manage all the booking facilities for internal and external staff.

Support volunteers as directed by supervisor.

Contact clients to inform service changes.
- Organize new and replacement uniforms for all staff.
- Follow up client enquiries and set up client files.
- Responsible for ordering office supplies, stationary, kitchen and cleaning products, consumables for staff such as gloves, aprons, antibacterial wash.
- Maintain Social Support group petty cash up to date.
- Maintain staff equipment register up to date.
- Assist Rostering team to replace staff leave and complete other rostering tasks as required.
- Assist the Program Support Officer, Roster Officer and Finance Office with the tasks associated with their roles when required.
- Any other duties as requested by Manager

**Skills and Experiences**:
**Selection Criteria**:
Maintain a professional presence and rapport at all times in interactions by phone or in person with management, staff and consumers.

Promote a professional environment by ensuring that the reception area is clean and presentable atmosphere for incoming visitors.

Answering the phone in a professional & friendly manner

Ensure that all staff and visitors comply with the sign in and out procedures, which includes the register and induction.
- Receive and distribute incoming packages or other special mail and assist staff with outgoing packages.

Provide information and referral to public.

Maintain current register for First Aid Certificate, Driver licences, Car Rego, and Police Check for staff and volunteers.

Manage all the booking facilities for internal and external staff.

Support volunteers as directed by supervisor.

Contact clients to inform service changes.
- Organize new and replacement uniforms for all staff.
- Follow up client enquiries and set up client files.
- Responsible for ordering office supplies, stationary, kitchen and cleaning products, consumables for staff such as gloves, aprons, antibacterial wash.
- Maintain Social Support group petty cash up to date.
- Maintain staff equipment register up to date.
- Assist Rostering team to replace staff leave and complete other rostering tasks as required.
- Assist the Program Support Officer, Roster Officer and Finance Office with the tasks associated with their roles when required.
- Any other duties as requested by Manager