Customer Service Inspector/Driver

1 week ago

Villawood, New South Wales, Australia Madad Pty Ltd Full time $60,000 - $80,000 per year

The Company

Sealy of Australia is a wholly Australian-owned licensee of the world's largest bedding manufacturer. Established in 1923 and leaders in the premium bedding market, Sealy is continually leading product development and innovation across the globe.

With Sealy's continued success and growth, there is now an exciting Customer Service Inspector opportunity to join a market leading brand at its state-of-the-art production facility in Villawood with our NSW customer service team.

ESSENTIAL: C-Class drivers' license with a clean record, experience driving a 3-4-tonne truck. Physical fitness and willingness for manual labour form part of this role.

The Role

This is not your average customer service job. As a Customer Service Inspector, you'll be the face of Sealy in customers' homes across Sydney. Your day will involve:

  • Visiting customers to assess warranty concerns with mattresses and bases
  • Talking with customers to understand their needs and explain solutions
  • Carrying out hands-on repairs where needed (on-site or back at our facility)
  • Ensuring each customer has a positive experience with the Sealy brand

Your Profile

The successful candidate will have:

  • Current Class C driver's license (clean record)
  • Confident communication and customer service skills
  • Good physical fitness (lifting and handling mattresses is part of the role)
  • A practical, hand-on mindset - comfortable using tools and making repairs
  • Reliability, punctuality, and a commitment to safety

Working with an established, professional team, this role will suit anyone wishing to join a premium branded company with an outstanding reputation for customer service. This is an exciting opportunity for the right person to join a motivated team, committed to achieving only the highest standard.

Early starts are necessary. A full 38-hour Monday to Friday week plus potential overtime, generous hourly rate.

This is a casual employment opportunity to begin with, with a view to permanent employment for the right candidate.

A thorough pre-employment medical including drug testing will be undertaken.

Strictly no agencies.

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